iGrafx

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
iGrafx
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.N/A
Pricing
iGrafx
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
iGrafx
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeOptional
Additional DetailsNo two customer needs are the same. Contact us and we will be happy to provide you pricing based on your companies specific needs.
More Pricing Information
Community Pulse
iGrafx
Considered Both Products
iGrafx
Chose iGrafx
1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
Top Pros
Top Cons
Features
iGrafx
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
iGrafx
5.7
1 Ratings
35% below category average
Dashboards6.01 Ratings
Standard reports5.01 Ratings
Custom reports6.01 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
iGrafx
8.5
1 Ratings
1% above category average
Process designer9.01 Ratings
Process simulation8.01 Ratings
SOA support8.01 Ratings
Process player9.01 Ratings
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All AlternativesView all alternatives
User Ratings
iGrafx
Likelihood to Recommend
9.0
(1 ratings)
Likelihood to Renew
9.0
(1 ratings)
Usability
10.0
(1 ratings)
Support Rating
3.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
User Testimonials
iGrafx
Likelihood to Recommend
iGrafx
Mapping and process control are most important things for us .I can say ,It is very very user-friendly. If i were iGrafx , i would fix support service and do anything to help their customers better.Every departments that need business process should use iGrafx
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Pros
iGrafx
  • user friendly
  • easy implementation
  • RPA and AI features
  • measuring performance and risks
Read full review
Cons
iGrafx
  • Different cloud support
  • local support training and documentation
  • more advertising
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Likelihood to Renew
iGrafx
We are pleased to use iGrafx and we can handle all process about our departments.Easy to use and integration.I recommend it to everyone that needs BPM software.
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Usability
iGrafx
It is easy to use .I can say it is piece of cake.
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Support Rating
iGrafx
Late response and less experience are making the problem permanent. You should improve your support team and your process
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Implementation Rating
iGrafx
It was very easy. Too many process maps may confuse your mind. You have to choose what you need
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Alternatives Considered
iGrafx
1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
Read full review
Return on Investment
iGrafx
  • Bad support from my experience
  • Broad usability
  • Easy to use
  • Bad reporting in my opinion
Read full review
ScreenShots

iGrafx Screenshots

Screenshot of Process Mapping & CaptureScreenshot of Performance ManagementScreenshot of Workflow AutomationScreenshot of Business ArchitectureScreenshot of Impact / Likelihood ReportingScreenshot of Customer Journey Map with Architecture Relationship