TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    iGrafx

    Score9 out of 10
    Enterprise companies (1,001+ employees)
    iGrafx provides a Process Knowledge Management Platform enabling Business Transformation through process discovery & analysis, RPA & workflow automation, customer journey, governance, risk, and compliance. The vendor's solutions are available as SaaS and private cloud deployment and are presented as scalable, currently supporting large, global enterprises with over 100k users.N/A
    Pricing
    iGrafx
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    iGrafx
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional DetailsNo two customer needs are the same. Contact us and we will be happy to provide you pricing based on your companies specific needs.
    More Pricing Information
    Community Pulse
    iGrafx
    Considered Both Products
    iGrafx
    Chose iGrafx
    1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    iGrafx
    Reporting & Analytics
    Comparison of Reporting & Analytics features of iGrafx
    Feature
    iGrafx
    5.7
    1 Ratings
    30% below category average
    Dashboards6.01 Ratings
    Standard reports5.01 Ratings
    Custom reports6.01 Ratings
    Process Engine
    Comparison of Process Engine features of iGrafx
    Feature
    iGrafx
    8.5
    1 Ratings
    2% above category average
    Process designer9.01 Ratings
    Process simulation8.01 Ratings
    SOA support8.01 Ratings
    Process player9.01 Ratings
    Best Alternatives
    iGrafx
    Small Businesses
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternatives
    User Ratings
    iGrafx
    Likelihood to Recommend
    9.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    Support Rating
    3.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    User Testimonials
    iGrafx
    Likelihood to Recommend
    iGrafx
    Mapping and process control are most important things for us .I can say ,It is very very user-friendly. If i were iGrafx , i would fix support service and do anything to help their customers better.Every departments that need business process should use iGrafx
    Incentivized
    Read full review
    Pros
    iGrafx
    • user friendly
    • easy implementation
    • RPA and AI features
    • measuring performance and risks
    Incentivized
    Read full review
    Cons
    iGrafx
    • Different cloud support
    • local support training and documentation
    • more advertising
    Incentivized
    Read full review
    Likelihood to Renew
    iGrafx
    We are pleased to use iGrafx and we can handle all process about our departments.Easy to use and integration.I recommend it to everyone that needs BPM software.
    Incentivized
    Read full review
    Usability
    iGrafx
    It is easy to use .I can say it is piece of cake.
    Incentivized
    Read full review
    Support Rating
    iGrafx
    Late response and less experience are making the problem permanent. You should improve your support team and your process
    Incentivized
    Read full review
    Implementation Rating
    iGrafx
    It was very easy. Too many process maps may confuse your mind. You have to choose what you need
    Incentivized
    Read full review
    Alternatives Considered
    iGrafx
    1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
    Incentivized
    Read full review
    Return on Investment
    iGrafx
    • Bad support from my experience
    • Broad usability
    • Easy to use
    • Bad reporting in my opinion
    Incentivized
    Read full review
    ScreenShots

    iGrafx Screenshots

    Screenshot of Process Mapping & CaptureScreenshot of Performance ManagementScreenshot of Workflow AutomationScreenshot of Business ArchitectureScreenshot of Impact / Likelihood ReportingScreenshot of Customer Journey Map with Architecture Relationship