iGrafx is User Friends
Rating: 9 out of 10
May 04, 2022
Vetted Review
Verified User
1 year of experience
We use it to edit and create bunch of employee's processes flows , their procuderes in the company.It is really easy to create process mapping. By the way, Our accountant process took to implement 4 hours easily.And it helps us to choose best decision by using its AI module and we use RPA solution as well because some tasks does not need human labor thats why it is very important for us.There are too large process maps and you can choose maps whichever you want easily
- user friendly
- easy implementation
- RPA and AI features
- measuring performance and risks
Cons
- Different cloud support
- local support training and documentation
- more advertising
- RPA
- Easy to use
- User friendly
- Broad usability
48.57142857142857%
4.9
N/A
N/A
56.66666666666667%
5.7
N/A
N/A
- Bad support from my experience
- Broad usability
- Easy to use
- Bad reporting in my opinion
- Red Hat Decision Manager (formerly JBoss BRMS) and IBM Business Automation Workflow
1-Its price is more attractive than the others.2-Easy to use .The iGrafx is not complicated like the others3-The option to drag and drop objects is very good 4-I think it is the best tool to monitor daily performance used for making critical decision making
100
Accountant,HR,Sales and marketing,call center for now.Next year or months ,engineering ,finance,purchasing ,operation departments processes will be integrated
2
They are admin rights and they were trained by iGrafx via online.I can say not good not bad but they need to improve their skills further
- we designed accountant ,HR,sales and marketing processes by using iGrafx
- We designed budget processes and are using prediction
- Process mapping
- Broad usage
- User friendly
- RPA is good feauture
- AI feature
No
- Price
- Product Features
- Product Usability
The price and broad usage are most important things for us.iGrafx fitted my expectation about these more than enough.Integration with other products is the most other significant factor
I would add technical support and sharing knowledge with community.It seems like a black hole about documentation
- Implemented in-house
Yes
First phase was related to detect processes we need.Second phase was related to implement our process to iGrafxLast phase was the test and run.We integrated bunch of departments such as HR ,Accountant ,Sales and marketing succesfully.
Change management was a major issue with the implementation
We saw that some processes we are using were unnecessary. Change management is tough and most important is too hard to comply with.
- Nothing . it was easy too much
- Too much processes maps may confuse your mind
No , i did not because of our budget problem
No
I cant describe
- Mapping and process design
- User friendly
- implentation is very easy
- Support
- documentation
No