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Impero Remote Manager (discontinued) vs. NetSupport Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Impero Remote Manager (discontinued)

    Score8 out of 10
    N/AImpero Remote Manager, from the education management software company Impero Software in the UK, was a remote access and administration tool for troubleshooting and assistance. It is no longer available.N/A

    NetSupport Manager

    Score9 out of 10
    N/ANetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A
    Pricing
    Impero Remote Manager (discontinued)NetSupport Manager
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Impero Remote Manager (discontinued)NetSupport Manager
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Impero Remote Manager (discontinued)NetSupport Manager
    Remote Administration
    Comparison of Remote Administration features of Impero Remote Manager (discontinued) and NetSupport Manager
    Feature
    Impero Remote Manager (discontinued)
    4.5
    1 Ratings
    55% below category average
    NetSupport Manager
    10.0
    1 Ratings
    24% above category average
    Screen sharing7.01 Ratings10.01 Ratings
    File transfer4.01 Ratings10.01 Ratings
    Instant message5.01 Ratings10.01 Ratings
    Secure remote access with Smart Card authentication5.01 Ratings10.01 Ratings
    Access to sleeping/powered-off computers2.01 Ratings10.01 Ratings
    Over-the-Internet remote session5.01 Ratings00 Ratings
    Initiate remote control from mobile4.01 Ratings00 Ratings
    Remote management of servers & workstations6.01 Ratings10.01 Ratings
    Remote Active Directory® management3.01 Ratings10.01 Ratings
    Centralized management dashboard3.01 Ratings10.01 Ratings
    Session record6.01 Ratings00 Ratings
    Annotations3.01 Ratings10.01 Ratings
    Monitoring and Alerts5.01 Ratings10.01 Ratings
    Multi-platform remote control5.01 Ratings10.01 Ratings
    Best Alternatives
    Impero Remote Manager (discontinued)NetSupport Manager
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    N-able Take Control
    Score7.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    Remote Desktop Manager
    Score9.6 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Impero Remote Manager (discontinued)NetSupport Manager
    Likelihood to Recommend
    6.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Impero Remote Manager (discontinued)NetSupport Manager
    Likelihood to Recommend
    Discontinued Products
    Where we use the Impero Remote Manager is in a school setting and it works really well for us. We have our teachers use it every day to make sure their students are always on track. It works really well for students that we know are likely to get off track. We can see their screen and know exactly when they get off track and can get them back on track quickly.
    Incentivized
    Read full review
    NetSupport
    It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
    Read full review
    Pros
    Discontinued Products
    • It allows us to keep track of our students.
    • The user interface is really easy to use and understand.
    Incentivized
    Read full review
    NetSupport
    • It's a robust corporate remote support tool for admin.
    • Admin can deploy an installation in the background without knowing a client.
    • For those who frequently forget their password, you can access it in glimpse & take total control of it.
    Read full review
    Cons
    Discontinued Products
    • It crashes frequently, so that could be fixed.
    • The ability to take over a student's screen could be a little easier as well.
    Incentivized
    Read full review
    NetSupport
    • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
    Read full review
    Support Rating
    Discontinued Products
    The support for Impero Remote Manager is actually really good and I have been pleased every time I have had to work with them. Any time I've had an issue with the software, I've been able to call support and have the issue resolved very quickly and things start working again.
    Incentivized
    Read full review
    NetSupport
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    In overall features and what LanSchool can do, we actually like that product better than Impero. The reason why we went with Impero was because of the price. It has similar features but ultimately was a lot cheaper, so we chose Impero. We are a small charter school, so our budget is a lot smaller than in other school districts.
    Incentivized
    Read full review
    NetSupport
    I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
    Read full review
    Return on Investment
    Discontinued Products
    • It keeps students on task.
    • It allows our teachers to better manage how their students are using Chromebooks.
    Incentivized
    Read full review
    NetSupport
    • It allow's us to update apps instantly
    • It gives user quick response to overcome headache issues
    • It's saves crucial time from both ends
    Read full review
    ScreenShots