Impero Remote Manager (discontinued) vs. NetSupport Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Impero Remote Manager (discontinued)
Score 8.0 out of 10
N/A
Impero Remote Manager, from the education management software company Impero Software in the UK, is a remote access and administration tool for troubleshooting and assistance. Impero services primarily the education sector. It is no longer available.N/A
NetSupport Manager
Score 9.0 out of 10
N/A
NetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A
Pricing
Impero Remote Manager (discontinued)NetSupport Manager
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Impero Remote Manager (discontinued)NetSupport Manager
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
Impero Remote Manager (discontinued)NetSupport Manager
Top Pros
Top Cons
Features
Impero Remote Manager (discontinued)NetSupport Manager
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Impero Remote Manager (discontinued)
4.5
1 Ratings
NetSupport Manager
10.0
1 Ratings
Screen sharing7.01 Ratings10.01 Ratings
File transfer4.01 Ratings10.01 Ratings
Instant message5.01 Ratings10.01 Ratings
Secure remote access with Smart Card authentication5.01 Ratings10.01 Ratings
Access to sleeping/powered-off computers2.01 Ratings10.01 Ratings
Over-the-Internet remote session5.01 Ratings00 Ratings
Initiate remote control from mobile4.01 Ratings00 Ratings
Remote management of servers & workstations6.01 Ratings10.01 Ratings
Remote Active Directory® management3.01 Ratings10.01 Ratings
Centralized management dashboard3.01 Ratings10.01 Ratings
Session record6.01 Ratings00 Ratings
Annotations3.01 Ratings10.01 Ratings
Monitoring and Alerts5.01 Ratings10.01 Ratings
Multi-platform remote control5.01 Ratings10.01 Ratings
User Ratings
Impero Remote Manager (discontinued)NetSupport Manager
Likelihood to Recommend
6.0
(1 ratings)
9.0
(1 ratings)
Support Rating
8.0
(2 ratings)
-
(0 ratings)
User Testimonials
Impero Remote Manager (discontinued)NetSupport Manager
Likelihood to Recommend
Impero Software
Where we use the Impero Remote Manager is in a school setting and it works really well for us. We have our teachers use it every day to make sure their students are always on track. It works really well for students that we know are likely to get off track. We can see their screen and know exactly when they get off track and can get them back on track quickly.
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NetSupport
It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
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Pros
Impero Software
  • It allows us to keep track of our students.
  • The user interface is really easy to use and understand.
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NetSupport
  • It's a robust corporate remote support tool for admin.
  • Admin can deploy an installation in the background without knowing a client.
  • For those who frequently forget their password, you can access it in glimpse & take total control of it.
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Cons
Impero Software
  • It crashes frequently, so that could be fixed.
  • The ability to take over a student's screen could be a little easier as well.
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NetSupport
  • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
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Support Rating
Impero Software
The support for Impero Remote Manager is actually really good and I have been pleased every time I have had to work with them. Any time I've had an issue with the software, I've been able to call support and have the issue resolved very quickly and things start working again.
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NetSupport
No answers on this topic
Alternatives Considered
Impero Software
In overall features and what LanSchool can do, we actually like that product better than Impero. The reason why we went with Impero was because of the price. It has similar features but ultimately was a lot cheaper, so we chose Impero. We are a small charter school, so our budget is a lot smaller than in other school districts.
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NetSupport
I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
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Return on Investment
Impero Software
  • It keeps students on task.
  • It allows our teachers to better manage how their students are using Chromebooks.
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NetSupport
  • It allow's us to update apps instantly
  • It gives user quick response to overcome headache issues
  • It's saves crucial time from both ends
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