Screen remote & Controlling System
June 09, 2021

Screen remote & Controlling System

Fahad Ali | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with NetSupport Manager

It's fact that such an amazing corporate experience, a simple but strong controlling solution for smaller to larger organizations. The tutorial to install a hidden client inside the PC of personnel who have concerns with the BT team. It also saves crucial time & provides an instant remedy to meet expectations.
  • It's a robust corporate remote support tool for admin.
  • Admin can deploy an installation in the background without knowing a client.
  • For those who frequently forget their password, you can access it in glimpse & take total control of it.
  • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
  • It allow's us to update apps instantly
  • It gives user quick response to overcome headache issues
  • It's saves crucial time from both ends
I think if you are using it after its tutorial then you may not need any other apps to control the operation.
Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.

Do you think NetSupport Manager delivers good value for the price?

Yes

Are you happy with NetSupport Manager's feature set?

Yes

Did NetSupport Manager live up to sales and marketing promises?

Yes

Did implementation of NetSupport Manager go as expected?

Yes

Would you buy NetSupport Manager again?

Yes

It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.

NetSupport Manager Feature Ratings

Screen sharing
10
File transfer
10
Instant message
10
Secure remote access with Smart Card authentication
10
Access to sleeping/powered-off computers
10
Over-the-Internet remote session
Not Rated
Initiate remote control from mobile
Not Rated
Remote management of servers & workstations
10
Remote Active Directory® management
10
Centralized management dashboard
10
Session record
Not Rated
Annotations
10
Monitoring and Alerts
10
Multi-platform remote control
10