NetSupport Manager Reviews

1 Rating
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Score 10.0 out of 100

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Reviews (1-1 of 1)

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February 18, 2019
Miguel Nuñez | TrustRadius Reviewer
Score 10 out of 10
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NSM is the best remote support tool I've ever used. We had this issue in which we needed to update a program with new versions almost monthly (in over 500 PC's) across our work environment composed of several branches in 5 different states. This was a tedious process going PC by PC using other connectivity tools. We looked around and found a trial version of NSM. We found that this application is much more than what we initially needed, and decided to purchase it after seeing that it perfectly fit our needs.
Now, we use it to give remote support to internal clients, automatically update software and applications, keep track of inventory, and retrieve database backups.
  • Remote administration to all Network PCs
  • Application deployment
  • Inventory
  • Console capabilities
  • File Transfer
  • Integrations, it would be nice to see it integrate with an aplication like Microsoft SCCM
NetSupport Manager is amazing for WAN and LAN networks and for all kind of companies that want to connect and support users fast. Whether they have access to a console and to IP or PC name quick connect to all computers, or to servers to perform support operations, deploy software, and chat with users, NetSupport is well suited.
Read Miguel Nuñez's full review

NetSupport Manager Scorecard Summary

Feature Scorecard Summary

Screen sharing (1)
File transfer (1)
Instant message (1)
Remote management of servers & workstations (1)
Centralized management dashboard (1)
Annotations (1)
Monitoring and Alerts (1)
Multi-platform remote control (1)

What is NetSupport Manager?

NetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.
Categories:  Remote Desktop

NetSupport Manager Technical Details

Operating Systems: Unspecified
Mobile Application:No