February 18, 2019
Net Support Manager: The Underdog, give it a chance!
NSM is the best remote support tool I've ever used. We had this issue in which we needed to update a program with new versions almost monthly (in over 500 PC's) across our work environment composed of several branches in 5 different states. This was a tedious process going PC by PC using other connectivity tools. We looked around and found a trial version of NSM. We found that this application is much more than what we initially needed, and decided to purchase it after seeing that it perfectly fit our needs.
Now, we use it to give remote support to internal clients, automatically update software and applications, keep track of inventory, and retrieve database backups.
Now, we use it to give remote support to internal clients, automatically update software and applications, keep track of inventory, and retrieve database backups.
- Remote administration to all Network PCs
- Application deployment
- Inventory
- Console capabilities
- File Transfer
- Integrations, it would be nice to see it integrate with an aplication like Microsoft SCCM