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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Inbenta Enterprise Search

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support.N/A

    OpenSearch

    Score8.2 out of 10
    N/AOpenSearch is an open-source software suite for search, analytics, and observability applications licensed under Apache 2.0. Powered by Apache Lucene and driven by the OpenSearch Project community, OpenSearch offers a vendor-agnostic toolset that can be used to build applications, or as an end-to-end solution, or connected with preferred open-source tools or partner projects.N/A
    Pricing
    Inbenta Enterprise SearchOpenSearch
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Inbenta Enterprise SearchOpenSearch
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsInbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.—
    More Pricing Information
    Best Alternatives
    Inbenta Enterprise SearchOpenSearch
    Small Businesses
    Elasticsearch
    Score8.5 out of 10
    Elasticsearch
    Score8.5 out of 10
    Medium-sized Companies
    Elasticsearch
    Score8.5 out of 10
    Elasticsearch
    Score8.5 out of 10
    Enterprises
    Amazon CloudSearch
    Score8.5 out of 10
    Amazon CloudSearch
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Inbenta Enterprise SearchOpenSearch
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Inbenta Enterprise SearchOpenSearch
    Likelihood to Recommend
    Inbenta Technologies Inc.
    If you are looking for an enterprise search platform that offers an easy to use interface and if high performance is not really your priority, then I believe Inbenta Enterprise Search would fit your use case. For most other situations, I would recommend using a tried and tested search platform like Apache Solr.
    Incentivized
    Read full review
    Open Source
    OpenSearch Service presents a cost-effective pricing model, allowing users to pay solely for their usage without being burdened by minimum fees or upfront commitments. Its seamless integration with various AWS services enhances its adaptability for a wide range of data analysis requirements and also I love using it isn't it enough.
    Read full review
    Pros
    Inbenta Technologies Inc.
    • Fairly easy to use interface.
    • Quick to onboard new users, both in terms of access as well as training.
    • The NLP-based semantic search feature is quite impressive.
    Incentivized
    Read full review
    Open Source
    • Gives us millisecond response times
    • Mainly open-source
    • Integration Seamlessly with AWS
    • Has a very big community so problems are fixes sooner then later
    Read full review
    Cons
    Inbenta Technologies Inc.
    • It is a fairly new tool in the market, so not much market feedback exists for this. This made us apprehensive in using it.
    • The documentation and online forums are bare minimum.
    • Quite buggy when working with multiple sources.
    Incentivized
    Read full review
    Open Source
    • Needs more descriptive documentation
    • The UI feels a bit old
    • Some functionality still doesn't work correctly
    Read full review
    Alternatives Considered
    Inbenta Technologies Inc.
    Apache Solr to Inbenta is like Java to Python. Apache Solr is powerful and handles complex search platforms well. Inbenta, on the other hand, is meant to be easy to use and does not lay too much emphasis on performance. If you are a small or medium business, Inbenta may suit your needs better. However, if you wish to manage a large and complex search platform, Solr is the way to go.
    Incentivized
    Read full review
    Open Source
    Well as I said, Elastic is behind paywall now and managing OpenSearch through AWS is so seamless that we just love it. It gets updates faster we don't have to manage separate infra and many other settings to work with elastic search and some of the tools that it provides are better then them.
    Read full review
    Return on Investment
    Inbenta Technologies Inc.
    • Enabled our developers to quickly deploy changes to the search model.
    • NLP-powered semantic search feedback provides good actionable insights.
    Incentivized
    Read full review
    Open Source
    • Well we had 200 ms response times which decreased to 100ms while using OpenSearch
    • Easy to use security plugins we dont need external IAM
    • Super Easy Integration with many AWS Services such as kinsesi data stream and dynamoDB
    Read full review
    ScreenShots

    Inbenta Enterprise Search Screenshots

    Screenshot of Inbenta Search Sample Result