Ingram Micro vs. Opus Growth Partners

Works well if you want to 1) Fulfill your own eComm orders. 2) Want the ability to do dropship with 3rd party retailers. 3) Want LOT# control (e.g. if you're in the food industry). There are a plethora of companies that can do ecomm fulfillment but they don't have the ability to do option 2 & 3.

Incentivized

Opus was a perfect fit for us, in how we used them. If you are looking for a company to help with marketing projects and any type of trade show or product launch, this company is for you.

Incentivized

• Customer Support
• Technical Advice
• Fast accurate shipping and logistics

Incentivized

• Provides critical direction
• Helps stay within a budget
• Very knowledgeable in a number of industries

Incentivized

• Very hard to find the products you're looking for on the site if you don't already know exactly what you're trying to find. Lots of similar/identical products with uninformative naming conventions.
• Poor faceted navigation.
• Entire site is painfully slow.
• The policy of automatically closing inactive accounts after 12 months, with no ability to re-open it upon customer request, is crazy.
• Pricing on most commonplace IT products (outside of things like HPE servers) is not competitive at all, it's almost always cheaper to just buy on Amazon, and even when Ingram is cheaper, the difference is so negligible it's pointless to bother.

Incentivized

• They could be more technical in given industries
• They were fairly responsive, but at times could have been more so
• We let them run with ideas, some firms may not want to do it that way.

Incentivized

Ingram Micro is the largest supplier of this type in New Zealand and as such we started to use them almost only for this reason.

Although we have had a very good customer experience and will continue to use Ingram Micro services in the future.

Incentivized

We had not used anyone else prior to using Opus. Prior to Opus we had done everything inhouse with very mixed results.

Incentivized

• Sales increased 8% due to their traning
• New products were successfully launched at the trade show the coordinated
• Product launches were well received and ROI started immediately

Incentivized