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Ingram Micro vs. SentinelOne Vigilance

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ingram Micro

    Score8.3 out of 10
    N/AIngram Micro is a global technology consultancy providing a full spectrum of global technology and supply chain services.N/A

    SentinelOne Vigilance

    Score8.7 out of 10
    N/ASentinelOne’s Vigilance Respond and Respond Pro Managed Detection & Response (MDR) service subscriptions are designed to supplement their endpoint security SaaS offerings. Their team is an in-house non-outsourced team of security experts that augment customer security with a second set of eyes that enable customers to focus on incidents that matter.N/A
    Pricing
    Ingram MicroSentinelOne Vigilance
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ingram MicroSentinelOne Vigilance
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    User Ratings
    Ingram MicroSentinelOne Vigilance
    Likelihood to Recommend
    7.6
    (5 ratings)
    8.2
    (3 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (2 ratings)
    User Testimonials
    Ingram MicroSentinelOne Vigilance
    Likelihood to Recommend
    Ingram Micro
    Works well if you want to 1) Fulfill your own eComm orders. 2) Want the ability to do dropship with 3rd party retailers. 3) Want LOT# control (e.g. if you're in the food industry). There are a plethora of companies that can do ecomm fulfillment but they don't have the ability to do option 2 & 3.
    Incentivized
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    SentinelOne
    It is well suited for small teams who need the boost in visibility and action on security and want better insight on the threats in their environment(s).
    Incentivized
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    Pros
    Ingram Micro
    • Customer Support
    • Technical Advice
    • Fast accurate shipping and logistics
    Incentivized
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    SentinelOne
    • Excellent EDR software
    • 24x7 response team to action alerts
    • Quick response, usually well inside SLA
    Incentivized
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    Cons
    Ingram Micro
    • Very hard to find the products you're looking for on the site if you don't already know exactly what you're trying to find. Lots of similar/identical products with uninformative naming conventions.
    • Poor faceted navigation.
    • Entire site is painfully slow.
    • The policy of automatically closing inactive accounts after 12 months, with no ability to re-open it upon customer request, is crazy.
    • Pricing on most commonplace IT products (outside of things like HPE servers) is not competitive at all, it's almost always cheaper to just buy on Amazon, and even when Ingram is cheaper, the difference is so negligible it's pointless to bother.
    Incentivized
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    SentinelOne
    • [SentinelOne] Vigilance notes are captured in each event which is near impossible to review with low staff. Better reporting on activities would help demonstrate better the activity ongoing
    • Ability to extract notes and incidents to our SIEM would be great
    • A customer success manager would be a nice addition
    Incentivized
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    Usability
    Ingram Micro
    No answers on this topic
    SentinelOne
    It does have a bit of a learning curve when it comes to usability, but once you become comfortable with the filters and how things are organized and the actions that can be taken then it becomes a really powerful tool, it just takes time to learn how it is best utilized or how it may best fit in your workflow.
    Incentivized
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    Alternatives Considered
    Ingram Micro
    Ingram Micro is the largest supplier of this type in New Zealand and as such we started to use them almost only for this reason.
    Although we have had a very good customer experience and will continue to use Ingram Micro services in the future.
    Incentivized
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    SentinelOne
    SentinelOne Vigilance was as good or better than each of the products we also have used in this product range. We chose SentinelOne Vigilance for many of our clients based on the supported integrations with our other toolsets.
    Incentivized
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    Return on Investment
    Ingram Micro
    No answers on this topic
    SentinelOne
    • 100% EPP and EDR since implemented - ZERO COMPROMISES
    • Enabled remote and hybrid work as SentinelOne [Vigilance] works in all locations all the time
    • Easy to install endpoint
    Incentivized
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