Ingram Micro vs. ServiceRocket

Ingram Micro

23 Reviews and Ratings

ServiceRocket

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Ingram Micro	Score8.2 out of 10	N/A	Ingram Micro is a global technology consultancy providing a full spectrum of global technology and supply chain services.	N/A
ServiceRocket	N/A	Small Businesses (1-50 employees)	ServiceRocket is a tech-enabled services company whose capabilities span software implementation, adoption, retention and expansion. A partner to Atlassian, Oracle, and Meta, ServiceRocket is headquartered in Palo Alto, California with a workforce of Rocketeers in Australia, Canada, Chile, El Salvador, India, Malaysia, Philippines, Singapore, Uruguay, the UK and US consistently think team and delight the customer.	N/A

Pricing

Ingram Micro

ServiceRocket

No answers on this topic

No answers on this topic

Pricing Offerings
Ingram Micro	ServiceRocket
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Optional

No setup fee

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User Ratings
	Ingram Micro	ServiceRocket
Likelihood to Recommend	7.6 (5 ratings)	- (0 ratings)

User Testimonials
	Ingram Micro	ServiceRocket
Likelihood to Recommend	Ingram Micro Works well if you want to 1) Fulfill your own eComm orders. 2) Want the ability to do dropship with 3rd party retailers. 3) Want LOT# control (e.g. if you're in the food industry). There are a plethora of companies that can do ecomm fulfillment but they don't have the ability to do option 2 & 3. Incentivized Verified User Read full review	ServiceRocket No answers on this topic
Pros	Ingram Micro Customer Support Technical Advice Fast accurate shipping and logistics Incentivized Verified User Read full review	ServiceRocket No answers on this topic
Cons	Ingram Micro Very hard to find the products you're looking for on the site if you don't already know exactly what you're trying to find. Lots of similar/identical products with uninformative naming conventions. Poor faceted navigation. Entire site is painfully slow. The policy of automatically closing inactive accounts after 12 months, with no ability to re-open it upon customer request, is crazy. Pricing on most commonplace IT products (outside of things like HPE servers) is not competitive at all, it's almost always cheaper to just buy on Amazon, and even when Ingram is cheaper, the difference is so negligible it's pointless to bother. Incentivized Verified User Read full review	ServiceRocket No answers on this topic
Alternatives Considered	Ingram Micro Ingram Micro is the largest supplier of this type in New Zealand and as such we started to use them almost only for this reason. Although we have had a very good customer experience and will continue to use Ingram Micro services in the future. Incentivized Verified User Read full review	ServiceRocket No answers on this topic
ScreenShots