Ingram Micro is a global technology consultancy providing a full spectrum of global technology and supply chain services.
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Simform
Score 9.2 out of 10
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Simform is a digital engineering services company specializing in Cloud/MACH architectures, Data, and AI serving industries such as financial services and fintech, healthcare, supply chain, and retail. With a UX-led engineering philosophy and a co-engineering delivery model, they aim to build future-proof digital products tailored for high-growth ISVs and tech-enabled enterprises. Simform has been a Gold Partner since 2014. They currently boast 75+ Azure-certified engineers and over…
Works well if you want to 1) Fulfill your own eComm orders. 2) Want the ability to do dropship with 3rd party retailers. 3) Want LOT# control (e.g. if you're in the food industry). There are a plethora of companies that can do ecomm fulfillment but they don't have the ability to do option 2 & 3.
Simform is great with project management, communications and execution. They've been exemplary with customer service in all areas. We had an original version of our app that was created and hosted by another partner that abruptly went out of business. We were left with no support and a pending loss of hosted services. Simform jumped in and moved our code base to their hosted environment and even made substantial improvements to our existing code with no downtime for our customers!
Simform delivered our self-serve application, including an MVP, within the agreed timeline.
Their exceptional expertise and dedication continue to impress as they develop new features and maintain the application.
The customer success team and project managers at Simform were committed to timely delivery. Despite the time zone differences, they navigated seamlessly, ensuring efficient planning and flawless implementation.
Very hard to find the products you're looking for on the site if you don't already know exactly what you're trying to find. Lots of similar/identical products with uninformative naming conventions.
Poor faceted navigation.
Entire site is painfully slow.
The policy of automatically closing inactive accounts after 12 months, with no ability to re-open it upon customer request, is crazy.
Pricing on most commonplace IT products (outside of things like HPE servers) is not competitive at all, it's almost always cheaper to just buy on Amazon, and even when Ingram is cheaper, the difference is so negligible it's pointless to bother.
There have been times when we thought our projects were to heavily staffed. We informed Simform of this and the issue was corrected immediately.
One project we thought the Simform team member skill set did not match up with the requirements for the project. We alerted Simform of this and they quickly fixed the situation.
We evaluated four different agencies and interviewed over 12 engineers as part of our selection process. Alongside Simform, we partnered with another firm that charged nearly double the rate. However, we found no significant difference in the quality or skillsets delivered. Simform stood out for their technical capability, responsiveness, and cost-effectiveness, making them the clear choice.
