Inova is a payroll and HR solutions company serving small and medium-sized employers across the United States. Headquartered in Nashville, TN. Inova Payroll provides a human capital management solution to better attract, hire, pay and engage employees. Features include a single database with one interface and one employee record for visibility into employee data; real-time data for better decision-making; and cloud-based delivery for convenience and scalability.
Our company implemented the use of Gusto, and although the payroll service is excellent, the main reason we switched to Inova Payroll was the poor customer service that this program offered us in order to solve the "MANY" problems that were shown on the site.
Unless I'm in an unusual situation with an employee, it only takes a few minutes to complete payroll with Inova.Some features are not yet fully customizable and, as a result, force us to reverse engineer processes in a roundabout way that does not necessarily meet our business needs.
I would like the ATS component that monitors candidate hiring to be able to trigger more hiring activities like connecting with our background check provider and scheduling a prospect appointment.
Our company implemented the use of Gusto, and although the payroll service is excellent, the main reason we switched to Inova Payroll was the poor customer service that this program offered us in order to solve the "MANY" problems that were shown on the site.