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Gusto

Gusto

Overview

What is Gusto?

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

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Learn from top reviewers

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Simple: A streamlined set of automatic payroll features and benefits integrations

$40/month + $6/mo per person

Cloud
$12 per employee/contractor

Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work

$80/month + $12/mo per person

Cloud

Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams

Exclusive pricing, contact Gusto

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://gusto.com/product/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $46 per month
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Product Demos

Gusto Payroll Demo

YouTube

Gusto Demo: Payroll, benefits, and HR for small business

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.8
Avg 8.2
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Product Details

What is Gusto?

Gusto is an online HR platform that aims to help small businesses take care of their teams. Gusto products and services help customers onboard, pay, insure, and engage their team in one integrated platform. Gusto aims to make taking care of teams a joyful experience, while helping users manage their bottom line and stay compliant.

Full-service payroll - Gusto automatically calculates and files payroll taxes, help keeps companies compliant, and provides awesome support.

Benefits that work for any team and budget - Gusto aims to make offering employee benefits a reality for any small business. Whether an organization is buying health insurance for the first time or wants to integrate an existing plan with payroll, Gusto can provide expert guidance. They'll help with add-ons like 401(k), life insurance, and commuter benefits, which the vendor says allows companies to create a competitive package to attract and retain employees.

Gusto Features

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Additional Features

  • Supported: Background checks
  • Supported: Employee self-onboarding
  • Supported: Digital I-9s and W-4s
  • Supported: State new hire reporting
  • Supported: Health insurance administration
  • Supported: 401(k) retirement savings
  • Supported: HR Reporting
  • Supported: R&D tax credit service
  • Supported: 401(k) tax credit service

Gusto Screenshots

Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data

Gusto Video

Gusto is more than payroll and benefits

Gusto Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesUnited States
Supported LanguagesEnglish, Spanish

Frequently Asked Questions

Gusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

Gusto starts at $46.

Paychex Flex, ADP Streamline Payroll, and QuickBooks Online are common alternatives for Gusto.

Reviewers rate Reimbursement management highest, with a score of 9.4.

The most common users of Gusto are from Small Businesses (1-50 employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 528)

Gusto really surprised me with how easy it is!

Rating: 10 out of 10
August 22, 2024
We use Gusto for HR functions, such as onboarding, payroll, benefits, etc. Gusto makes all of the HR functions simple! I love how easy the onboarding process is: filling out the necessary information and completing a rapid and easy intro. Gusto also covers the benefits section. It's easy to use and noticeable!
  • Gusto really kills it on the simplicity. The app and website are very clear and straightforward.
  • Gusto also does a great job at being easy to navigate, visually pleasing, and logically posed.
  • Gusto communicates very clearly and provides just the right amount of communication.
  • Gusto makes the onboarding process very easy. I recently started at a new company and the process of filling out the necessary documents, filling out forms, and getting my benefit information input was soooooo easy!
Cons
  • I honestly don't have any complaints about Gusto as it stands.
  • Maybe add 2-factor authentication for security purposes. I haven't seen that being part of the login process yet.
  • I think Gusto pushes its easy Gusto card payroll method a bit too much. I'd like to see direct deposit as the main method it suggests and the Gusto card as a secondary one.
From my personal experience thus far, I think Gusto is a fantastic tool for benefits, onboarding, and payroll. I started at a 15-20 person company about a week ago. My onboarding process was so easy. I was able to do everything from the app with no problems. Seamless. The website is also fully functional and easy to use. I'm electing benefits now and have never seen such an easy process. There's no fluff; it's just clean-looking and highly functional! Honestly, I have no complaints for me, except it took me a second to figure out how to elect for direct deposit when I was setting up my info. I'm super impressed.

Nearly Perfect Payroll Software

Rating: 9 out of 10
July 12, 2024
DS
Vetted Review
Verified User
Gusto
9 years of experience
I get paid via Gusto as a contractor, and I also help run payroll for a number of businesses. I have recommended it to probably a dozen clients. It effectively takes away all stress about managing payroll, taxes, benefits, timekeeping, etc. But, at the same time, it doesn't feel like a mega-company like ADP or Paychex. It is in the sweet spot for me, both on the contractor end, and as someone who runs payroll for other businesses.
  • Gusto makes onboarding employees and ensuring their documents are signed very easy.
  • The way you can integrate things like Google Workspace makes both onboarding new employees into the apps you use a breeze, as well as when you need to offboard them.
  • Managing benefits is simple, because they take care of all the heavy lifting. I just have to review the options, make a selection, and they take it from there.
Cons
  • Timekeeping and scheduling could use some work. It is one area that I feel like other companies do better in, and I hope they improve. We need to be able to schedule within Gusto, so that we can compare timesheets to actual shifts.
I think if you are a small business, with anywhere from 0-50 employees, Gusto is a good choice. If you start getting bigger than that, it might not be the right tool. To me, it feels best suited for that range of employees. It isn't that it couldn't work with more, I just don't know that I feel like that is who it was made for.

Excellent Platform for Utilizing Paytime and Spending Habits (Insights)

Rating: 9 out of 10
July 08, 2024
I use Gusto in my organization for a small business. It is primarily used to record and clock my time in and time out. It is very useful for checking how I spend my money and gives me a curated summary of what I spent my money on, which includes the different categories such as Shopping, Restaurants, Gas, etc.
  • Organized, curated summary of spending habits
  • The ability to clock time in and time out when working remote
  • The seamlessness when tracking Payroll and transferring money from one location to another.
Cons
  • The benefits package could be improved
  • The ability to reach out to someone directly from Gusto through email
  • A more in-depth understanding of TrueWork
One area where Gusto is well suited is in the ability to easily track pay and see where improvements can be made in a person's spending habits. This allows for better productivity for a person. Additionally, I enjoy that you can track our time by clocking time in and time out directly on the website. This is great for someone like me who works remotely. However, I wish that the Gusto Wallet app would improve by adding a Track your Time feature where you can clock time in and time out without always going directly to the website to do it. One area in which it may b less appropriate is in the formality of it. Someone who is working for a casually, laid-back company might not need all the extensive features that Gusto provides.

Gusto Rocks

Rating: 10 out of 10
October 30, 2024
WM
Vetted Review
Verified User
Gusto
1 year of experience
I use Gusto for Human Resources and Payroll on a daily basis. I set up new employees, run all payrolls, enroll benefits and all HR aspects. Our corporation currently runs 16 daycare centers and 3 home health companies.
  • Payroll is very easy to run.
  • Gusto coordinates with Procare for the daycares
  • Reports are easy to obtain to run monthly and quarterly reports for Unemployment, 401K, and insurance benefits
  • Entering New Hires and Dismissing employees who separated or terminated their positions, is so easy to do as well.
Cons
  • I would like to see the 3 digits behind decimals changed to 2 digits behind decimals when entering payroll hours
Gusto is very user friendly and anytime support is needed, they are always there to help and provide great support.

GUSTO - My preferred choice for payroll management

Rating: 10 out of 10
October 28, 2024
ES
Vetted Review
Verified User
Gusto
3 years of experience
Our company uses GUSTO as our payroll third-party provider. We can process payroll, pay our contractors, and have them process the tax reporting and payments. We also use GUSTO for onboarding and recruitment tools. They have provided benefit management and brokering for our healthcare. GUSTO integrates with our 401K 3rd party provider as well as Quickbooks
  • Integration with other software
  • Payroll processing for multiple states
  • Onboarding tools
  • time tracking
  • benefit management
Cons
  • If not enrolled for priority support, sometimes, less experienced support cast may need to escalate to more skilled personnel, which can result in not fixing upon the first request
Gusto offers several options to fit a company's needs, and they are priced accordingly. I feel we receive a fair price compared to other third-party payroll providers, and I also believe the user experience is far better than other payroll companies.
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