Inquirly vs. Tidio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Inquirly
Score 0.0 out of 10
N/A
Inquirly is a centralized support platform that aggregates customer communications, ticketing, and knowledge management into a single interface. The system integrates shared inbox functionality with automated workflows and a structured knowledge base to streamline support operations. Core Functionality Unified Workspace: Consolidates omnichannel conversations and ticket management into a single dashboard. Automated Workflows: Utilizes automation to manage…
$0
per month per seat
Tidio
Score 8.6 out of 10
N/A
Tidio is a live chat app powered by a chatbot and that comes with mailing features.
$0
per month
Pricing
InquirlyTidio
Editions & Modules
Lite
$0
per month per seat
Elite
$25
per month per seat
Pro
$40
per month per seat
Free
$0
life time
Starter
$29
per month
Growth
$59
per month
Plus
$749
per month
Premium
$2999
per month
Offerings
Pricing Offerings
InquirlyTidio
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsEnterprise Plan: For larger teams with custom workflow, security, and operational requirements.All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
More Pricing Information
Community Pulse
InquirlyTidio
Features
InquirlyTidio
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
Inquirly
-
Ratings
Tidio
7.0
1 Ratings
18% below category average
Chat history and transcripts00 Ratings7.01 Ratings
Chat reporting00 Ratings7.01 Ratings
Chat and web analytics00 Ratings7.01 Ratings
Best Alternatives
InquirlyTidio
Small Businesses
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Front
Front
Score 9.1 out of 10
Medium-sized Companies
Agiloft Service Desk (discontinued)
Agiloft Service Desk (discontinued)
Score 9.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
SysAid
SysAid
Score 8.9 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
InquirlyTidio
Likelihood to Recommend
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
InquirlyTidio
Likelihood to Recommend
Inquirly
No answers on this topic
Tidio
Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
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Pros
Inquirly
No answers on this topic
Tidio
  • Very intuitive interface and management.
  • Scalable plans that don't require me to purchase features I don't need.
  • Super simple chat bot administration.
Read full review
Cons
Inquirly
No answers on this topic
Tidio
  • Unable to ban visitors by site referrer (spam sites)
  • Chatbot conditional logic could be a bit simpler/cleaner
  • Occasional issues with the desktop app (in browser never gives us trouble though)
Read full review
Alternatives Considered
Inquirly
No answers on this topic
Tidio
Read full review
Return on Investment
Inquirly
No answers on this topic
Tidio
  • Helped us get new deals from site visitors
  • Helped us get renewals from current clients
Read full review
ScreenShots

Inquirly Screenshots

Screenshot of the Inquirly admin dashboard.Screenshot of a conversation, happening in Inquirly.Screenshot of a report.Screenshot of the knowledgebase.

Tidio Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of