TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Inspectlet

    Score7.9 out of 10
    N/AInspectlet is a web heatmapping tool. Features include heatmapping, session recording and form analytics.N/A

    OpsNow

    Score6.6 out of 10
    N/ABespin Global headquartered in Seoul offers OpsNow, a cloud management platform.N/A
    Pricing
    InspectletOpsNow
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    InspectletOpsNow
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    InspectletOpsNow
    Cloud Management
    Comparison of Cloud Management features of Inspectlet and OpsNow
    Feature
    Inspectlet
    -
    Ratings
    OpsNow
    9.6
    1 Ratings
    9% above category average
    Cloud Management Security00 Ratings10.01 Ratings
    Automation and Orchestration00 Ratings9.01 Ratings
    Cost Management00 Ratings10.01 Ratings
    Cloud Management Performance Monitoring00 Ratings9.01 Ratings
    Governance and Compliance00 Ratings10.01 Ratings
    Resource Management00 Ratings10.01 Ratings
    Systems Integration00 Ratings9.01 Ratings
    Best Alternatives
    InspectletOpsNow
    Small Businesses
    Smartlook
    Score8.8 out of 10
    Rackspace Fabric
    Score6.3 out of 10
    Medium-sized Companies
    Crazy Egg
    Score7.9 out of 10
    IBM Turbonomic
    Score8.5 out of 10
    Enterprises
    Crazy Egg
    Score7.9 out of 10
    IBM Turbonomic
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    InspectletOpsNow
    Likelihood to Recommend
    8.0
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    InspectletOpsNow
    Likelihood to Recommend
    Inspectlet
    Small organization with limited resource can really make use of [Inspectlet]. Its really user friendly and don't need much expertise or training to use and you can have the entire department using it the very next day its implemented. But if its a large company, you might be better off with other session replay tools.
    Incentivized
    Read full review
    Bespin Global
    We use OpsNow for Multi-Cloud Management (DXC and Azure) Clouds. This is the best scenario because in only one platform you can have all information about your resources such as your environments, Planning, designing, delivering, operating, and managing the cloud represents more than just infrastructure operations, project or service requests and error handling, to manage your Cloud IT from development to operation in its entirety.
    Incentivized
    Read full review
    Pros
    Inspectlet
    • Inspectlet does analysis of sessions really well. We were able to view our funnel and view sessions that completed and dropped-off at various points. Setting up the funnel and doing the analysis was very easy.
    • I thought Inspectlet was very easy to integrate. During the integration, I was able to send metadata that allowed for increased flexibility during analysis. I loved that Inspectlet integrated with Segment.io.
    • I thought the tool's pricing was positioned well for the features it offered.
    Incentivized
    Read full review
    Bespin Global
    • Hybrid Environment Management
    • Advanced Monitoring
    • Cost optimization
    • Analyze and Manage Resource Usage
    Incentivized
    Read full review
    Cons
    Inspectlet
    • Be more consistent on recording the sessions
    • Create an approved chrome extension that can be used to link session replay ids we gather in our Analytics tool like Adobe to the actual Inspectlet tool
    • Lots of times main dashboard doesn't load. Make the tool more bug free.
    Incentivized
    Read full review
    Bespin Global
    • There isn't Live Online training
    • Insufficient languages, for now only available English
    Incentivized
    Read full review
    Support Rating
    Inspectlet
    No answers on this topic
    Bespin Global
    The general support is very good because is online and also its available during business hours. I think OpsNow doesn't have 10 because support 24/7 isn't available yet. I hope in the near future it will be available.
    Incentivized
    Read full review
    Alternatives Considered
    Inspectlet
    I tried out several session recording tools. The things that really stood out to me about Inspectlet were the interface and integration. Inspectlet was easiest for me to integrate and start sending custom metadata. I also liked that you could set up Inspectlet to capture every session automatically. Finally, I really enjoyed Inspectlet's funnel reporting feature. It sped up useful analysis tremendously because most of the sessions we were interested in corresponded to funnel interaction.
    Incentivized
    Read full review
    Bespin Global
    Azure Monitor: Because we need to have complete control about resource consumption and also know how our systems are running. Aris: Because is very important to have our flows in a single tool. Bubble PPM: It's a good tool because is very easy manage our project with a intuitive UI.
    Incentivized
    Read full review
    Return on Investment
    Inspectlet
    • There is no dollar figure to put as an ROI but the value this tool provides is much much more than the investment.
    • To be able to know the site from users perspective is the best ROI anyone can expect
    Incentivized
    Read full review
    Bespin Global
    • We save almost 1,000,000.00 USD in infrastructure
    • Now we have all processes centralized in a single tool
    Incentivized
    Read full review
    ScreenShots