Interbill vs. Rocket Matter

Interbill is suited to billing needs only; whereas other billing software can also be used for case management.

Incentivized

Rocket Matter is excellent for billing and invoicing for hourly, flat rate, or contingency matters. It does a great job of ensuring time is captured and then invoicing. Trust accounting is vital and works very well indeed, which is always important from an ethical and business standpoint. The mobile app is still not quite where it should be, but the web-based version is excellent in office.

Incentivized

• Tracking billable hours
• Tracking costs to be billed to client
• Tracking payments made by clients

Incentivized

• Time capture - both via a timer and manual entry, makes sure you can get all the time entered on a regular basis in a quick and easy manner.
• Decent mobile integration. iPhone and iPad app typically work well and allow you to input time and expenses away from the office.
• Generating invoices and reminder statements is a snap, as are generating reports on income received and outstanding receivables as well as time worked.

Incentivized

• Perhaps application-based rather than web-based
• Formatting of invoices
• Timer for entries

Incentivized

• While the Notes feature was immensely useful for keeping track of the last work completed on a matter or to keep a record of discussions with clients or relevant legal research, it could have been far more user-friendly. There is no way to export Notes saved to a .doc, .pdf, or any other format. To print or download Notes, I would have to painstakingly click on each entry and copy it into a word document, then go back to the previous page to click on the next entry to repeat the process as many times as there were notes. If printed directly from the website, the formatting spills off of the page.
• I am pleased with the amount which can be customized in invoice templates in Rocket Matter. However, to create your own template you need to use fields recognized by the program. Rocket Matter provides a guide and a list of available fields, however, it is a fairly complex undertaking for anyone unfamiliar with using fields in Word documents or using other code, such as HTML. It would be more intuitive for users if Rocket Matter employed a template customizing feature similar to that of QuickBooks, where text boxes and fields can be inserted and manually dragged to the desire area of the template.
• Rocket Matter can run very slowly and can slow down your computer quite a bit while it is running. I upgraded to a newer laptop with higher RAM after my first year of using Rocket Matter, and there was a noticeable difference in the speed and ease of use.

Incentivized

My office manager complains when she has to contact them because they aren't much help.

Incentivized

I found Interbill easier to navigate and more intuitive than QuickBooks.

Incentivized

I currently use e-ImmigrationAir by Cengrade. I feel it is a better software for immigration law firms, as it can auto-populate USCIS and ICE forms with client data, saving time and reducing repetitive tasks. However, I feel that Rocket Matter stands out for the many billing and invoicing features offered.

Incentivized

• Encourages tracking of hours
• Quick and easy to use, positively impacting time spent billing
• Manages expense tracking so we don't lose out on those reimbursable expenses

Incentivized

• Rocket Matter has streamlined tracking billable time, tracking funds earned from trust retainers, invoicing, and maintaining a detailed transaction record for IOLTA trust accounting. As long as I regularly entered payment and billing information to keep the data current, I could quickly complete non-billable accounting and invoicing tasks. I know it can consume huge amounts of time trying to recreate payment and billing histories, so using Rocket Matter to centralize these records greatly increased the amount of time I had for billable work.
• Using Rocket Matter to record upcoming tasks, deadlines and events provided a secondary system for calendar management. Using Rocket Matter with Google Calendar allowed me to easily keep track of how I should spend my time and reduced the possibility of missing a deadline.
• All of the data recorded in Rocket Matter can be used to generate reports for accounting and for analyzing how time is spent. Reports made it easy and fast to identify clients who were far behind in payments or who had funds available to invoice, without needing to manually check each matter.

Incentivized