Intradiem vs. Verint Workforce Engagement (discontinued)
Intradiem vs. Verint Workforce Engagement (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Intradiem | Enterprise companies (1,001+ employees) | Intradiem in Alpharetta, Georgia offers their eponymous workforce scheduling optimization software for "Intraday Automation," or scheduling and task adjustments performed within the workday. | N/A | |
Verint Workforce Engagement (discontinued) | N/A | Verint Workforce Engagement (formerly Workforce Optimization) was a suite of software, combines workforce management capabilities and analytics. The suite included Verint Knowledge Management, Verint Automated Quality Management (for agent improvement), and speech analytics capabilities. The product is discontinued. | N/A |
Intradiem | Verint Workforce Engagement (discontinued) | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Intradiem | Verint Workforce Engagement (discontinued) | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Intradiem | Verint Workforce Engagement (discontinued) | |
---|---|---|
Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | 8x8 Contact Center Score 7.6 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Calabrio Teleopti WFM Score 7.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intradiem | Verint Workforce Engagement (discontinued) | |
---|---|---|
Likelihood to Recommend | 9.4 (3 ratings) | 8.5 (11 ratings) |
Likelihood to Renew | - (0 ratings) | 7.2 (8 ratings) |
Usability | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (1 ratings) |
Intradiem | Verint Workforce Engagement (discontinued) | |
---|---|---|
Likelihood to Recommend | Intradiem | Verint |
Pros | Intradiem | Verint |
Cons | Intradiem | Verint |
Likelihood to Renew | Intradiem No answers on this topic | Verint |
Usability | Intradiem No answers on this topic | Verint |
Support Rating | Intradiem No answers on this topic | Verint |
Implementation Rating | Intradiem No answers on this topic | Verint |
Alternatives Considered | Intradiem No answers on this topic | Verint |
Return on Investment | Intradiem | Verint |
ScreenShots |