TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IONOS Hosting

    Score5.6 out of 10
    N/AIONOS a provider of cloud infrastructure, cloud services, and hosting headquartered in Germany, boasting more than eight million customer contracts. They provide individual web services including SSL certificates (provided by GeoTrust True BusinessID) , domain registration services, website hosting, and managed hosting services supporting WordPress, VPS hosting, and ASP.NET hosting.N/A

    MyCommerce

    Score7 out of 10
    N/AMyCommerce is a low cost, quick-to-market, self-service ecommerce solution that is designed for companies who sell digital products and want to take their business into the largest global markets. The vendor’s value proposition is that they take the complexity out of global ecommerce so business users can focus on delivering great products, creating a localized shopping experience, and growing their business on a global scale. The vendor says their solution meets the following…N/A
    Pricing
    IONOS HostingMyCommerce
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IONOS HostingMyCommerce
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—The MyCommerce content management and e-commerce platform starts at just $1,495. Costs can go up from there depending on what Packages (if any) you choose, and the level of design integration required. Full setup and installation is included.
    More Pricing Information
    Best Alternatives
    IONOS HostingMyCommerce
    Small Businesses
    Namecheap
    Score6.2 out of 10
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Shopify
    Score8.7 out of 10
    Enterprises
    No answers on this topic
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IONOS HostingMyCommerce
    Likelihood to Recommend
    7.0
    (6 ratings)
    7.0
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.0
    (1 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IONOS HostingMyCommerce
    Likelihood to Recommend
    IONOS, Inc
    I run five websites off of 1&1 for different outshoots of the company. For our web needs it works perfectly. We have a midgrade hosting package and it works perfectly. I know if issues arose from traffic or storage space 1&1 would have a solution for us.
    Incentivized
    Read full review
    Digital River
    DR doesn't work well with PayPal subscriptions, renewal rate is very low. So, if company is using a subscription model it should have another payment system as a backup
    Read full review
    Pros
    IONOS, Inc
    • Private registration: 1&1 offers free private registration which makes them an automatic favorite.
    • Reliable customer service: always someone available when I call in and I have never had my issue not get resolved.
    • Easy to use dashboard: domains in one place with DNS settings and other things that can be tweaked. It's easy to add an SSL certificate to domains as well.
    Incentivized
    Read full review
    Digital River
    • Almost fully customized templates
    • Very simple subscription flow
    • Allows to generate license on the fly using callback to back-end server
    • Very good technical support
    Read full review
    Cons
    IONOS, Inc
    • From my experience, customer services does not know how to address issues in an understandable language
    • I feel that they arbitrarily overcharge w/o any explanation
    • In my opinion it is really pricey
    Read full review
    Digital River
    • Definitely need Web-based API to manage subscription including changes in renewal date
    • Add more languages (especially Arabic)
    • Redirect user to PayPal directly without entering to shopping cart
    Read full review
    Likelihood to Renew
    IONOS, Inc
    No answers on this topic
    Digital River
    DR is good enough and it also depends what's the company goals. DR solves a lot of problems for company and it saves money in some cases.
    Read full review
    Reliability and Availability
    IONOS, Inc
    In over 8 years of operations, we have not had a single outage that affected us.
    Incentivized
    Read full review
    Digital River
    No answers on this topic
    Performance
    IONOS, Inc
    The email system has not impeded out mail flow in any way, and we do not notice the delays we sometimes see with other systems that include spam/junk mail filtering.
    Incentivized
    Read full review
    Digital River
    No answers on this topic
    Alternatives Considered
    IONOS, Inc
    Rackspace I find to be too pricey for the service they offer. Pagely is very much WordPress oriented. I've had downtime with both that I haven't experienced with 1&1.
    Incentivized
    Read full review
    Digital River
    We are using Stripe as alternative solution for some categories of users and as a backup. Stripe has much more flexible API but less flexible template customization.
    Read full review
    Scalability
    IONOS, Inc
    The scalability of the email solution far exceeds our needs and would be suitable for organizations not looking for an enterprise sized multipurpose solution (O365, Google Workspace, etc).
    Incentivized
    Read full review
    Digital River
    No answers on this topic
    Return on Investment
    IONOS, Inc
    • 1&1 host our email and domains adequately. We can easily add and remove emails as needed.
    • 1&1 also works with our website platform, Memberclicks.
    Incentivized
    Read full review
    Digital River
    • Works well with credit card renewals
    • Strong fraud detection system (very important)
    • Doesn't work well with PayPal renewals
    • High enough fee
    • Overall DR is good in this area
    Read full review
    ScreenShots