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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ITRS Geneos

    Score4 out of 10
    N/AITRS Geneos is an IT infrastructure, application, and transaction flow monitoring solution. It is targeted towards the financial industry and its data transaction and performance monitoring needs.N/A

    SolarWinds AppOptics

    Score7.6 out of 10
    N/ASolarWinds AppOptics (formerly Librato) is an IT infrastructure monitoring service and APM, based on technology acquired by SolarWinds with Librato in 2015 to expand its cloud monitoring portfolio.N/A
    Pricing
    ITRS GeneosSolarWinds AppOptics
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ITRS GeneosSolarWinds AppOptics
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ITRS GeneosSolarWinds AppOptics
    Considered Both Products
    ITRS
    No answer on this topic
    SolarWinds
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ITRS GeneosSolarWinds AppOptics
    Application Performance Management
    Comparison of Application Performance Management features of ITRS Geneos and SolarWinds AppOptics
    Feature
    ITRS Geneos
    -
    Ratings
    SolarWinds AppOptics
    6.9
    30 Ratings
    13% below category average
    Application monitoring00 Ratings8.530 Ratings
    Database monitoring00 Ratings7.528 Ratings
    Threshold alerts00 Ratings6.526 Ratings
    Predictive capabilities00 Ratings4.612 Ratings
    Application performance management console00 Ratings7.226 Ratings
    Collaboration tools00 Ratings6.014 Ratings
    Out-of-the box templates to monitor applications00 Ratings6.220 Ratings
    Application dependency mapping and thresholding00 Ratings6.618 Ratings
    Virtualization monitoring00 Ratings7.313 Ratings
    Server availability and performance monitoring00 Ratings8.123 Ratings
    Server usage monitoring and capacity forecasting00 Ratings7.316 Ratings
    IT Asset Discovery00 Ratings7.29 Ratings
    Best Alternatives
    ITRS GeneosSolarWinds AppOptics
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Icinga
    Score9 out of 10
    SolarWinds Server & Application Monitor
    Score7.7 out of 10
    Enterprises
    HPE OneView
    Score6 out of 10
    Splunk AppDynamics
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ITRS GeneosSolarWinds AppOptics
    Likelihood to Recommend
    8.0
    (2 ratings)
    7.8
    (30 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.6
    (2 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    ITRS GeneosSolarWinds AppOptics
    Likelihood to Recommend
    ITRS
    ITRS Geneos is well suited in any situation where uptime is mission critical.
    Incentivized
    Read full review
    SolarWinds
    AppOptics is good for small to medium-sized organizations with less than 150 servers or less than 40 services to monitor. It performs well for this use case where people need to get an overview of application performance, and 95%ile data is okay. Somewhere every data point and every record is critical; it should be avoided.
    Incentivized
    Read full review
    Pros
    ITRS
    • ITRS Geneos has many built-in plugins to integrate with other widely used tools like Control-M.
    • Apart from being the monitoring tool, it provides different features like capacity planning and log analytics.
    • ITRS Geneos' new UI is quick, responsive and user-friendly.
    Incentivized
    Read full review
    SolarWinds
    • Request tracing with code profiling.
    • Automated alerting on latency and response codes for each API.
    • Low resource overhead while collecting data from our application servers.
    • Highly performant dashboard that enables us to make progress rapidly.
    • Very resilient. We have not seen a downtime in their service in the entire year that we have used them.
    • Identify database and cache requests that are taking longer than expected
    Incentivized
    Read full review
    Cons
    ITRS
    • The only problem I really had was the adjustment abilities of the GUI, otherwise it was a great product.
    Incentivized
    Read full review
    SolarWinds
    • The only thing that I would add is the possibility to display every single query our servers receive to eventually analyze them and query through them. We could also generate nice visualizations from that. Right now I believe we can only see averages.
    Incentivized
    Read full review
    Likelihood to Renew
    ITRS
    No answers on this topic
    SolarWinds
    We have been using AppOptics for over 3.5 years and expect to continue to renew it for the foreseeable future
    Incentivized
    Read full review
    Usability
    ITRS
    No answers on this topic
    SolarWinds
    As far a usability is concerned for AppOptics, it is just as matter of few minutes away even if you start from scratch, as all you need to do is register on the site and you will get the URL and password. And after this all you have to do is follow the instruction, as per the configuration wizard (tool tip) within the console for various technology such as SQL, IIS, .NET
    Incentivized
    Read full review
    Support Rating
    ITRS
    ITRS Geneos support is well managed by its wide variety of options like live chat, query submissions, 24/7 on-call support, self help and of course well-documented details about its features and troubleshooting methods. ITRS Geneos is being used by many big size organizations because it is a stable product with a good pool of knowledge available about it.
    Incentivized
    Read full review
    SolarWinds
    Solarwinds AppOptics is rated as 9 out of 10 and the reason is there are still few areas where AppOptics needs to improve such as Service Now Integration, GCP Cloud Support, Better Dashboard visualization for application transactions flow. Other than these feature everything is there in AppOptics and that's a reason given 9 points out of 10.
    Incentivized
    Read full review
    Alternatives Considered
    ITRS
    Every tool that competes in the market with ITRS Geneos has its own capabilities and shortcomings. For our project, ITRS Geneos stands out since it is a stable product with a long history of serving large organizations with huge number of components to monitor. ITRS Geneos has upgraded itself to a new and better GUI interface and has offered integration with different tools.
    Incentivized
    Read full review
    SolarWinds
    What we found positive in AppOptics from others is:
    • Easy to install and manage.
    • Various stack support.
    • Point to point deep-dive metrics and correlation.
    • Metrics like DB connection, query analysis, latency in API calls, and other connections, response codes for various APIs, etc are the key ones in our case, which AppOptics provides efficiently.
    • Alerts can be sent on different channels.
    Incentivized
    Read full review
    Return on Investment
    ITRS
    • Prevented losses in trades
    • Efficient server maintenance
    • Preventative server maintenance
    Incentivized
    Read full review
    SolarWinds
    • Application monitoring troubleshooting became more accurate. Accurate results save more man-hours of manual troubleshooting.
    • As Realtime monitoring and alerts provide more flexibility, downtime can be minimized and Accurate Root causes can be provided.
    • Dashboards can be useful for making future strategy based on trends.
    • Installation and integration is easy.
    Incentivized
    Read full review
    ScreenShots

    SolarWinds AppOptics Screenshots

    Screenshot of AppOptics Home ScreenScreenshot of AppOptics DashboardScreenshot of AppOptics TracesScreenshot of AppOptics Trace Root CauseScreenshot of AppOptics InfrastructureScreenshot of Host Heat Map