Jamf School vs. SOTI MobiControl

Jamf school is amazing at device management as far as tracking devices, installing apps, removing apps, pushing out updates, and putting persons in specific groups or classes based on the needs of the student/teacher. There could be improvement in the instance where you send an iPad for repair and it returns with a new SN and you have to swap out the license from one SN to another.

Incentivized

The experience using SOTI MobiControl has been excellent as a user. My notebook and smartphone devices have the security policy applied and it works perfectly. I have all the apps I need to work installed, up to date and with no issues. All devices are tracked by the software and are safe in case of theft, and the information contained in the devices is erased remotely. Each group/user has their permissions specified according to what they need and that makes things even more secure. I recommend SOTI MobiControl for its ease of use and security and for not slowing down my devices.

Incentivized

• Concise management
• Data tracking
• Instructional tool

Incentivized

• Remote support.
• Kiosk mode.
• Supports not only Android but also iOS.

Incentivized

• Steep learning curve
• Cannot track MacBook locations
• Unassigning and Reassigning devices when changing SNs from repairs is complicated

Incentivized

• Very limited API.
• Profile deployment limitation.
• Package deployment limitation.
• Lacks licensing flexibility.

Incentivized

For the most part, Jamf School does everything it is programmed to do. However, there are a few instances where we have run into snags. This is to be expected with any software though and working customer support has always been helpful. Customer support does their best to help with each scenario we've had issues with.

Incentivized

I support other users with the help of this tool. I really like the remote support functionality. You can make screenshots or even capture videos. If you face network problems, the tool doesn't help at all. It might be helpful, if they would develop a kind of offline support mechanism. So that there is some kind of logging even when there is no network and we can check the logs afterwards (or do video capture while being offline, etc.).

Incentivized

We had a feature request. They accepted the request, but couldn't tell us whether the feature will be developed or when. I think this is not helpful for us as a customer. We do not always ask the SOTI MobiControl for help but other consultants. I think that is quite expensive.

Incentivized

We originally tried an MDM from Cisco and it did not deliver in useability or features like Jamf

Incentivized

MobiXontrol allows more access to different types of devices. I also appreciate the ability to separate out the devices by type to make searching easier. The real-time access to what the user is seeing is much better with MobiControl.

Incentivized

• Significantly reduced the time of managing devices on the class or using configurator

Incentivized

• Soti saved my numerous man hours in travel and time to resolution.

Incentivized