TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Joomag

    Score7.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Joomag is a Content Experience Platform for creating and distributing high-design, personalized content at scale. Leveraging AI and Content Automation, Joomag enables non-creatives to produce and deliver content experiences across all devices and mediums. It provides actionable insights, uncovering reader interests, and re-engaging audiences through targeted campaigns and tailored recommendations. Boasting over 5,000 customers globally since 2009, Joomag offers a…N/A

    MutualMind (discontinued)

    Score5.6 out of 10
    N/AMutualMind was an enterprise listening platform with engagement and publishing features and analytics, that is now discontinued after the company's acquisition in 2016.

    $1,000

    per month

    Pricing
    JoomagMutualMind (discontinued)
    Editions & Modules
    Enterprise
    N/A
    on request
    Enterprise
    N/A
    on request
    Enterprise
    N/A
    on request
    Enterprise
    N/A
    on request
    No answers on this topic
    Offerings
    Pricing Offerings
    JoomagMutualMind (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    JoomagMutualMind (discontinued)
    Small Businesses
    Uberflip
    Score8.2 out of 10
    Mention
    Score8 out of 10
    Medium-sized Companies
    Uberflip
    Score8.2 out of 10
    Mention
    Score8 out of 10
    Enterprises
    Uberflip
    Score8.2 out of 10
    Social Suite by Reputation.com
    Score9.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    JoomagMutualMind (discontinued)
    Likelihood to Recommend
    7.0
    (2 ratings)
    7.3
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.2
    (1 ratings)
    Usability
    -
    (0 ratings)
    6.4
    (1 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    7.3
    (1 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    JoomagMutualMind (discontinued)
    Likelihood to Recommend
    Joomag, Inc.
    We are mostly using Joomag in the content creation for Ads and public presentations. The development time is less when we go for the templates reference. The user interface is what we like most. The Easy steps of developing the content is very goog. To Joomag, they should start improving and put more feature in the content creation options, other market competitors are more focused on feedbacks and improving their solution
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Pros
    Joomag, Inc.
    • Minimal learning curve.
    • All in one solution for digital publishing.
    • Great selection of templates.
    • Highly responsive! Product looks fantastic on every device!
    Incentivized
    Read full review
    Discontinued Products
    • MutualMind gives us a view into the reach of social content we produce on behalf of our advertisers and the engagement that content generates with shoppers.
    Read full review
    Cons
    Joomag, Inc.
    • The Annual AMC cost is what is directly affects the revenues. They should come up with some content based subscription.
    • They should provide the word suggestion AI
    • It would be a cherry on the Top if have the spell check AI
    Incentivized
    Read full review
    Discontinued Products
    • MutualMind gauges sentiment around social conversations but does so with the standard margin of error found in most social analytics products. The nature of human conversation makes it difficult for a machine to categorize sentiment with 100% accuracy. MutualMind gets sentiment right between 50% to 70% which is within acceptable industry averages for this type of product. With additional tuning (which MutualMind provides) the accuracy levels will increase.
    Read full review
    Likelihood to Renew
    Joomag, Inc.
    No answers on this topic
    Discontinued Products
    Reliability and flexibility (MutualMind's willingness to jointly produce new functionality)
    Read full review
    Usability
    Joomag, Inc.
    No answers on this topic
    Discontinued Products
    As a company that's only 3 years old, MutualMind's toolset is quite usable but it could use some tweaks in the user interface, which they are constantly working on.
    Read full review
    Reliability and Availability
    Joomag, Inc.
    No answers on this topic
    Discontinued Products
    During a recent upgrade period, MutualMind had a small window of unavailability. I am confident they have addressed the root cause and do not foresee any future issues.
    Read full review
    Performance
    Joomag, Inc.
    No answers on this topic
    Discontinued Products
    The product's performance has improved greatly in the last year and we anticipate seeing additional improvements in coming months based no planned infrastructure changes.
    Read full review
    Support Rating
    Joomag, Inc.
    Outstanding support! The chat feature works great, I always get a fast response and they are relentless! Add to that the Joomag Academy, Blog, Case Studies, and White Papers, there is always an answer to a question and we've had some complicated ones over the years. You are never left wondering; they have a great customer communication system in place.
    Incentivized
    Read full review
    Discontinued Products
    MutualMind has always been quick to address any issues or questions we have.
    Read full review
    Implementation Rating
    Joomag, Inc.
    No answers on this topic
    Discontinued Products
    Not really...MutualMind was very professional and helped with all stages of our setup and implementation.
    Read full review
    Alternatives Considered
    Joomag, Inc.
    In the market you have so many free options, and you can refer them. But the Quality in content making is not on the side of being free. Joomag interface doesn't promote ads for their reveneues. The free softwares are filled with ads and unnecessary contents and interfaces. Joomag provides the exact amount of guide requires and have a good support hierarchy.
    Incentivized
    Read full review
    Discontinued Products
    As mentioned before, Radian6 and Sysomos Heartbeat.
    Read full review
    Return on Investment
    Joomag, Inc.
    • Simplified the process of publishing.
    • Increased conversion rates for both us and our advertisers.
    • Works seamlessly with our marketing platforms.
    Incentivized
    Read full review
    Discontinued Products
    • By showing increases in engagement and share of voice (defined as the amount of content generated for our advertisers versus the amount of content generated for their competitors over time) we are able to correlate content to incremental sales data provided by our advertisers.
    Read full review
    ScreenShots

    Joomag Screenshots

    Screenshot of interfaces that cover the digital publishing lifecycle, from content creation and delivery to enhancing reader experience, data collection, and insightful analytics.Screenshot of the included Gen AI and content automation tools. These help non-creatives craft personalized and curated content that aligns with brand's identity and resonates with readers.Screenshot of some of the available insights into reader behavior and sentiment, generated through granular data collection, segmentation, and AI-powered analysis, enabling personalization and content strategy optimization.Screenshot of how Joomag helps distribute content across multiple channels, optimize for different devices, and safeguard sensitive information.