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Juicer vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Juicer

    Score10 out of 10
    Small Businesses (1-50 employees)
    Juicer is a social media aggregator that curates social media content from different social channels such as Facebook, Twitter, and Instagram into one simple feed that can be embedded anywhere. The tool allows users to organize content into one platform and introduce visitors to a company's social side without having them navigate off the website. The user's feed is updated daily or hourly depending upon plan selected. Within the Juicer dashboard users can add multiple feed sources…

    $0

    per month

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    JuicerManhattan Active Customer Engagement
    Editions & Modules
    Small Plan
    $0.00
    per month
    Medium Plan
    $19.00
    per month
    Large Plan
    $99.00
    per month
    Enterprise Plan
    $199.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    JuicerManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details**Small Plan Features: 2 source accounts, 1 embeddable social media feed, pulls in new posts every 24 hours, Juicer branding **Medium Plan Features: 5 source accounts, 1 embeddable social media feed, pulls in new posts every hour, moderation and filtering tools, no Juicer branding **Large Plan Features: 15 source accounts, 3 embeddable social media feeds, pulls in new posts every 10 minutes, analytics, moderation, and filter tools, no Juicer branding **Enterprise Plan: customized based on user need, price varies **Campaign Plan: Quick updates best for events, price varies—
    More Pricing Information
    Best Alternatives
    JuicerManhattan Active Customer Engagement
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    PromoRepublic
    Score7.4 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
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    Customer.io
    Score9.1 out of 10
    Enterprises
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    SAP Service Cloud
    Score8.5 out of 10
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    User Ratings
    JuicerManhattan Active Customer Engagement
    Likelihood to Recommend
    9.7
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    JuicerManhattan Active Customer Engagement
    Likelihood to Recommend
    Juicer
    Juicer is great for any campaign, hashtag, or event-related website. For example, we've created this website for a friend's event (the "Pirate Summit", and it looks like this https://www.juicer.io/pirate-summit). Also, artists use it a lot, for example, Bon Jovi's official site at https://www.juicer.io/bonjovi. You can also build a lot of stuff around it, and just keep Juicer's aggregated social media feed in an iFrame. Juicer is less well suited if you want to enable actions from social media, e.g. buying a physical product. In these cases, classic e-commerce shops are better suited.
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
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    Pros
    Juicer
    • Juicer allows me the opportunity to set it and forget it so that I can use my valuable time to focus on other things.
    • Juicer has allowed us to seamlessly ensure that our social media feed can be found on our website and that it will stay up to date at any given moment.
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    Juicer
    • There might be one or two social media sources worth adding, e.g. Tripadvisor.
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
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    Alternatives Considered
    Juicer
    I haven’t had the first-hand opportunity to try other platforms. Juicer was already being used on our other websites and therefore we’re now utilizing it for the Foundation.
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    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
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    Return on Investment
    Juicer
    • It's very quick to deploy, so no IT/development costs (except putting in a small javascript, which takes 5 minutes).
    • Definitely positive ROI, it's much cheaper than other solutions which can cost some times 10x as much.
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    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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    ScreenShots

    Juicer Screenshots

    Screenshot of Golden Globes Juicer feed in action!Screenshot of Juicer dashboard of a Large PlanScreenshot of Moderation and Filter FeaturesScreenshot of Social Sources