With Intune, they aren’t friendly with Macs. We had to add each app individually and constantly update the packages for updates. Even when we do everything right, it still doesn’t work all the time.
Both MDMs have issues with employee's laptop passwords and being able to reset those password. We switched to Kandji because laptop PWs were connected to Gmail PWs. However, there were continous "password sync" errors that it ended up being a huge headache for everyone.
Mosyle doesn't have the same size of user base, but still a passionate and loyal group of users. I have found Mosyle to be just as capable and easier to use, with a lower price point. The friction of switching is not the reason why we stick with Mosyle. We geniunely love …
Easier to use and more capable than Meraki SM by far! More capable than Jamf Now. Easier to use than Jamf Pro and provides most if not all of the same features at a very competitive price.
Kandji would be excellent for a company that has Mac fleets and is currently using Intune or Jamf as their MDM. Kandji is cheaper than Jamf and way easy to configure than Intune.
This is a great solution if you're a Google or Microsoft 365 workspace. SSO is a breeze to set up for users of the portal, employees and it works across the board. Other services have it as an optional addon that requires significant lift to set up. Mosyle has it as a checkbox. Click the box, sign in with an admin account, make a few other toggles and you're done.
Price points. When they first started, they were definitely less expensive than other options. Now they are about in-line once you get to Fuse and compare to other options.
Switching from our old MDM to Kandji: "We'll set you right up with an integration specialist" and it'll be "so easy." Greatly incorrect. The change took months and was a disaster at best. So many things I had to figure out that they never mentioned, or I had to keep going back to them to get more information. "Oh, we forgot to mention that!" - said about a dozen times. Also, I had to go to our former MDM to ask them how to do it because "Kandji can only help on the Kandji side of things - not the other MDM side." Well yes, but then don't make it sound like you can and will do that part in the first place!
It's completely hosted in the cloud, the dashboard is easy to navigate and powerful to use. I don't have much time to poke around in different tools, but I'm rarely frustrated logging into Mosyle and getting the job done. I usually have positive vibes when using Mosyle for management. No massive UI overhauls, but still changes to include new features.
Mosyle doesn't have the same size of user base, but still a passionate and loyal group of users. I have found Mosyle to be just as capable and easier to use, with a lower price point. The friction of switching is not the reason why we stick with Mosyle. We geniunely love the product and find it easy to use.
They promised us we could add devices as needed. I even had that written in an email. However, they rescinded that promise and required us to add devices in buckets of 50. That means, since we had 55 users, we had to pay for 100 licenses.
Password issues were made much worse by using Kandji instead of our old MDM (Hexnode).
Overall, Kandji created major headaches with laptop instead of improving.
When we were using Mosyle it was a joy to work with and use. I'd switch back if I didn't already have a full MDM environment up and running.
Mosyle development and support are responsive. When I first set this up, I made a feature request that I had ready for use within a 3-hour turn around.