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Kandji vs. Trend Micro Mobile Security for Enterprises

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Kandji

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    Kandji is an Apple device management software solution for macOS, iOS, iPadOS, and tvOS, from the company of the same name in San Diego.N/A

    Trend Micro Mobile Security for Enterprises

    Score6.2 out of 10
    N/ATrend Micro Mobile Security for Enterprises os a mobile device management (MDM) application, available standalone or part of the Trend Micro Smart Protection Suite.N/A
    Pricing
    KandjiTrend Micro Mobile Security for Enterprises
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    KandjiTrend Micro Mobile Security for Enterprises
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans billed annually.—
    More Pricing Information
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    KandjiTrend Micro Mobile Security for Enterprises
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    User Ratings
    KandjiTrend Micro Mobile Security for Enterprises
    Likelihood to Recommend
    8.0
    (4 ratings)
    9.7
    (3 ratings)
    Usability
    7.6
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    KandjiTrend Micro Mobile Security for Enterprises
    Likelihood to Recommend
    Kandji
    Kandji is well-suited for the following: - Onboarding remote employees (we are a remote company). Kandji offers zero-touch deployment via Apple Business Manager, making it incredibly easy to configure our Macs. -Maintaining security and compliance for Apple devices -Managing a fleet of iOS devices in the field. Where it's less appropriate: -When there is a mixed OS environment -If you have a highly custom or script-heavy environment.
    Incentivized
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    Trend Micro
    Mobile Security can be applied to any business and is relevant to all business today. The importance of controlling the endpoint cannot be emphasised enough especially with the rapid growth of PII laws across the globe. Looking at the applications, Mobile Security not the only reason for the rating but rather the total ecosystem you get with Trend. It must be noted that I was a fiercely opposed to Trend but once I seen this Ecosystem in place and working, with the people backing it, I am happy to say that I was wrong. Buzzwords / bragging rights aside I would rather have Trend defending my infrastructure than any other brand.
    Incentivized
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    Pros
    Kandji
    • Pushing custom scripts
    • New device deployment
    • App updates
    Incentivized
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    Trend Micro
    • It is good at blocking calls and text messages.
    • The interface is easy to navigate and the features it offers are quite visible.
    • It provides backup storage which is very useful for us.
    • Its features are its basic strength like message blocking, battery measurement as well as network protection.
    Incentivized
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    Cons
    Kandji
    • Problem after problem after problem with employees getting locked out of their laptops, (which was the whole reason we switched to Kandji - to prevent that from happening), employees ultimately having to factory reset their laptops to get back in, pop-ups that never go away, and continuous password sync issues.
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    Trend Micro
    • The interface may take some time to get used to.
    • Scanning sometimes is really quick, which appears to be too fast to actually check everything.
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    Usability
    Kandji
    I gave it an 8/10 because overall, it offers a spotless and intuitive interface that makes routine device management easy. Features such as onboarding, app deployment, and compliance enforcement are handy, thanks to the various blueprints we can set up. The only reason I didn't give it a 10 is that it lacks some advanced configurations, and the reporting aspect is not as customizable.
    Incentivized
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    Trend Micro
    No answers on this topic
    Support Rating
    Kandji
    No answers on this topic
    Trend Micro
    I have not run into any issues when contacting support. My issues were resolved with ease.
    Incentivized
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    Alternatives Considered
    Kandji
    With Intune, they aren’t friendly with Macs. We had to add each app individually and constantly update the packages for updates. Even when we do everything right, it still doesn’t work all the time
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    Trend Micro
    Its not on the individual points where Trend stands out but the holistic security you get. In general other vendors buy solutions, sell then integrate into their product portfolio. This approach which leads to installation and interoperability issues as well as adding more screens to watch for the real life view on the endpoint. Trend, in my experience, do not launch immature applications to market and when it comes out it works well with the other Trend applications in the estate, it plays nice with others also.
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    Return on Investment
    Kandji
    • They promised us we could add devices as needed. I even had that written in an email. However, they rescinded that promise and required us to add devices in buckets of 50. That means, since we had 55 users, we had to pay for 100 licenses.
    • Password issues were made much worse by using Kandji instead of our old MDM (Hexnode).
    • Overall, Kandji created major headaches with laptop instead of improving.
    Incentivized
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    Trend Micro
    • Our mobiles phones and data are secure with this tool.
    • This tool seems to work so well and provides good protection.
    • It ensures message protection and network protection too.
    Incentivized
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    ScreenShots

    Kandji Screenshots

    Screenshot of Zero-Touch DeploymentScreenshot of Automated patch managementScreenshot of One-Click Compliance TemplatesScreenshot of Streamlined User Interface