Kaspersky EDR Expert vs. ServiceNow Security Operations

Easy to learn, use and deploy. Kaspersky EDR Expert allows to automatically find unmanaged and rogue endpoints, remove previous agent from another vendor, install its agent, move endpoint to a group based on endpoint's characteristics, change security policies if for example endpoint is moved to another subnet or currently out-of-office, apply malware outbreak rules in case of attack

Tight integration across ticketing, CMDB and ServiceNow Security Operations workflows automation module definitely stand out. In addition, the mean time to detection has reduced in my organization leading to a more efficient security operations with less burnout.

Incentivized

Independently Invited by TrustRadius

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• Identify and automatically respond to end-point security threats
• Protect end-point systems against a broad range of cyber attacks
• Reduce operational costs to support EDR services

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Automatically creates a ticket for security incidents.
• Complete root cause Analysis of the problem.
• Ability to provide more knowledge because of threat intelligence.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Linux-systems support on the same level like windows systems
• Untying from Kaspesky ATA
• AI add to ease the way of profiling the system (it requires 1 FTE to examine all the incidents on 10 000 hosts? too much)

Incentivized

Invited by the Vendor

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• Even though I mentioned that we built incident response playbooks, we found the learning curve to be steep, having drag and drop or something similar to this would be appreciated

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I believe the Kaspersky EDR Expert systems represent significant cyber risks for government and commercial enterprise customers

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Seamless integration across modules mentioned in the previous sections along with the ability to automate security workflows are the main reasons.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Overall, the suite of benefits and more reasonable cost per user/license to the organization were the key components affecting our decision-making.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Instead of integrating Spunk to ServiceNow ticketing and asset tool, I was able to get a native built in integration across ServiceNow modules and this helped a lot.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Automating response task on suspicious activity
• Improving IT specialists skills and IS specialists skills
• Increased visibility of what malware really do on endpoint

• Positive ROI since most of the security incidents can be closed via a security centre.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info