Katalon vs. Pragmatic Workbench (discontinued)

Katalon TestOps is well suited for an oraganization who want to organize their automation collections and have everything in one place. It provides good insight on test runs, failures and also helps in defect tracking. It is extremely easy to schedule and run test suites automatically. With the help of test history, it becomes easier to triage the report and identify if it is a product issue or a test flakiness. Also with the automation run scheduling features with custom options, user do not have to manually trigger the runs and just run the scheduler to do the job.

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Workbench Enterprise is consistent across devices and users so far. It works the same, and access is easy. I have a problem with its security. If you use an enterprise password to access databases, it's very easy to click the show password on the connection page and expose the enterprise password. You shouldn't allow users to use the same accounts to access the database because that means all users are sharing the same password.

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• Easy to setup and quick to get started: As Katalon comes with built-in features a new automation tester can automate easily. Script creation time is quick.
• Test Analytics: Katalon also provides analytics which tells you the pattern of your automated tests at a different instance of time.
• Third Party Integration: Katalon provides amazing integration with 3rd party tools like JIRA, ALM, GIT, JENKINS, etc.
• Image-based testing: Katalon also provides inbuilt image based test automation.

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• Querying is easy and quick.
• Updating tables is very easy.
• It gives us very accurate error messages.

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• Integration with Azure is painstakingly slow as it takes too much time to upload reports to Azure. When raised with the support team i was advised to contact Microsoft who promptly and correctly replied that its an issue with the katalon plugin.
• Non Responsive Customer Support. Several mails were replied late.
• The Desktop app uses too much memory when booting up and running tests even on a 16gb RAM.

• It has autocompleted, but I find it difficult to use or get to use.
• It doesn't automatically complete table names or field names.

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Due to the slowness, there is an intermediate timeout. There is no other problem.

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I love the support. They have provided answers and solutions for most of our questions or doubts that could come up. They also have provided basic tutorials on how to get familiarized with the program.

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Our team does the support for us. Sometimes we see download related issues that can easily be fixed by our team. Most issues you will see with one user in your org will probably happen to others, so keep a log and track those issues. Then have a fix for them somewhere that everyone has access to. This will save you a lot of time troubleshooting.

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Katalon Studio is above both the tools is due to its codeless test automation feature and having API, desktop, web, and mobile automation in one place but obviously there is room for improvement when desktop automation is of primary importance in the automation.

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• Support can be better: As mentioned before, katlon community is still growing but is currently a small community. If you are stuck, its hard to find help in the community and one has to reach out to the support for help. This takes a while before you can get solution to your problem.
• Result upload takes little longer time: It is been observed that uploading tests results takes little longer.
• Sometimes it gets hard to integrate: Since this is fairly a new tool, requires lot of learning curve to get the job done effectively.

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• I personally like Workbench Enterprise, and I can do everything I need to do using it.

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