Katalon vs. Zephyr Scale

Katalon TestOps is well suited for an oraganization who want to organize their automation collections and have everything in one place. It provides good insight on test runs, failures and also helps in defect tracking. It is extremely easy to schedule and run test suites automatically. With the help of test history, it becomes easier to triage the report and identify if it is a product issue or a test flakiness. Also with the automation run scheduling features with custom options, user do not have to manually trigger the runs and just run the scheduler to do the job.

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Jira and Confluence are widely implemented in organizations of various industries so incorporating Zephyr Scale is a very seamless method of adding scalable testing management. Testing visibility and end to end traceability is possible and integrates in Jira. Developers and engineers are able to take advantage of the built-in reports and statistics and even automate testing. The value is greatly reduced for organizations that do not already implement Jira and Confluence as the native integrated compatibility is much of the value

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• Easy to setup and quick to get started: As Katalon comes with built-in features a new automation tester can automate easily. Script creation time is quick.
• Test Analytics: Katalon also provides analytics which tells you the pattern of your automated tests at a different instance of time.
• Third Party Integration: Katalon provides amazing integration with 3rd party tools like JIRA, ALM, GIT, JENKINS, etc.
• Image-based testing: Katalon also provides inbuilt image based test automation.

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Independently Invited by TrustRadius

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• Scalable and compatible with Jira & Confluence
• Improves testing visibility, data analysis, collaboration with reports & gadgets
• Easy to retrospectively trace testing with change history

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Independently Invited by TrustRadius

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• Integration with Azure is painstakingly slow as it takes too much time to upload reports to Azure. When raised with the support team i was advised to contact Microsoft who promptly and correctly replied that its an issue with the katalon plugin.
• Non Responsive Customer Support. Several mails were replied late.
• The Desktop app uses too much memory when booting up and running tests even on a 16gb RAM.

• Not as valuable if not already using Jira or Confluence
• Can be overlooked if the user does not set automation
• Needs better first time tutorials

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Independently Invited by TrustRadius

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Due to the slowness, there is an intermediate timeout. There is no other problem.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I love the support. They have provided answers and solutions for most of our questions or doubts that could come up. They also have provided basic tutorials on how to get familiarized with the program.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Katalon Studio is above both the tools is due to its codeless test automation feature and having API, desktop, web, and mobile automation in one place but obviously there is room for improvement when desktop automation is of primary importance in the automation.

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Independently Invited by TrustRadius

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Zephyr scale is easier to work with and more seamlessly used because it is natively integrated with Jira and Confluence. TestRail cannot provide the same scalable experience and is rather dated and limited in capability. Developers rather use tools that are compatible with each other, and Zephyr scale offers that

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Independently Invited by TrustRadius

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• Support can be better: As mentioned before, katlon community is still growing but is currently a small community. If you are stuck, its hard to find help in the community and one has to reach out to the support for help. This takes a while before you can get solution to your problem.
• Result upload takes little longer time: It is been observed that uploading tests results takes little longer.
• Sometimes it gets hard to integrate: Since this is fairly a new tool, requires lot of learning curve to get the job done effectively.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Dozens of added testing capability via integrated gadgets
• Reduced testing and tracking time
• Faster and clearer testing operations awareness

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info