Zephyr Scale Seamless & Scalable
November 11, 2022

Zephyr Scale Seamless & Scalable

Joshua Li | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zephyr Scale

We use Zephyr Scale as a project systems testing management platform. We recently transitioned from TestRail to Zephyr Scale to better integrate our management tools including Jira/Confluence. Although our time with Zephyr Scale is recent, we are still learning and optimistic about experiencing an efficient testing platform. Zephyr Scale is scalable test management compatible with Jira so better project management and testing visibility is possible.


  • Scalable and compatible with Jira & Confluence
  • Improves testing visibility, data analysis, collaboration with reports & gadgets
  • Easy to retrospectively trace testing with change history


  • Not as valuable if not already using Jira or Confluence
  • Can be overlooked if the user does not set automation
  • Needs better first time tutorials
  • Dozens of added testing capability via integrated gadgets
  • Reduced testing and tracking time
  • Faster and clearer testing operations awareness
Zephyr scale is easier to work with and more seamlessly used because it is natively integrated with Jira and Confluence. TestRail cannot provide the same scalable experience and is rather dated and limited in capability. Developers rather use tools that are compatible with each other, and Zephyr scale offers that.

Do you think Zephyr Scale delivers good value for the price?


Are you happy with Zephyr Scale's feature set?


Did Zephyr Scale live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zephyr Scale go as expected?

I wasn't involved with the implementation phase

Would you buy Zephyr Scale again?


Jira and Confluence are widely implemented in organizations of various industries so incorporating Zephyr Scale is a very seamless method of adding scalable testing management. Testing visibility and end to end traceability is possible and integrates in Jira. Developers and engineers are able to take advantage of the built-in reports and statistics and even automate testing. The value is greatly reduced for organizations that do not already implement Jira and Confluence as the native integrated compatibility is much of the value.

Zephyr Scale Feature Ratings

Centralized test management
Map tests to user stories
Test execution reporting
Defect management


  • Resmi Ramakumar | TrustRadius Reviewer
    Hi Joshua, How has the transition from TestRail to Zephy-Scale gone for your organisation since 2022, please? What are the pros and cons of Zephyr-Scale compared to TestRail according to you, if I may ask please? Thanks, Resmi

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