KeePassXC vs. Self Service Reset Password Management

KeePassXC for us worked very well as a password manager and I highly recommend it for the same. But it also works as an MFA tool which is in our opinion the best feature. We used to use Google MFA before on Android the issue was that Google's Authenticator app didn't take backup at the time for recovery codes. So let's say one employee was upgrading their phone to a new one all the recovery codes would be lost. This issue was fixed by KeePassXC for us.

Incentivized

It's a great tool for limiting (eliminating) calls to your IT department or Help Desk to assist with Windows Login issues. For organizations that don't mind having a dedicated onsite or hosted server to provide this type of service its a great tool to have implemented in the environment.

Incentivized

• Password Manager
• MFA
• Works offline which is appreciated

Incentivized

• It provides ease of use in assisting end users with login issues.
• Provides self-service when passwords or account assistance is needed.

Incentivized

• The product serves its purpose fairly well. Perhaps an additional feature that can assist remote users would be beneficial.
• Sending alerts or notifications when a user has been locked out would be great. We are able to access this information from the Admin Portal but a system generated email would be helpful.

Incentivized

I would say the MFA feature is better on KeePassXC compared to Google Authenticator as I said Google Authenticator didn't have option to backup our recovery codes at the time. So I would rate it higher. However with regarding to Bitwarden I can safely say they are both neck and neck as they offer similar feature set. I did however liked Bitwarden's UI so if KeePassXC can improve on that it would be appreciated.

Incentivized

There were no other services that we had the opportunity to compare this to. It seemed to be one of a kind product aside from using some type of biometrics solution.

Incentivized

• It increased our organization to use MFA for all employees and we know how important that is. So I can safely say security got a 100% boost.
• Great to use password manager.

Incentivized

• It has helped us reduce cost on the amount of time spent on assisting users with Windows Login issues.
• A decreased number of calls to our Help Desk allowing for IT to work on bigger tasks.

Incentivized