TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    KeyMetric

    Score10 out of 10
    Small Businesses (1-50 employees)
    Keymetric is a call tracking solution built around call analytics, unlimited source and keyword call tracking.

    $19

    per month

    Pricing
    KeyMetric
    Editions & Modules
    Local - Lite
    $19
    per month
    Local - Plus
    $29
    per month
    Toll Free - Lite
    $29
    per month
    Toll Free - Plus
    $49
    per month
    Local - Premium
    $55
    per month
    Toll Free - Premium
    $89
    per month
    Offerings
    Pricing Offerings
    KeyMetric
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional DetailsFor customers in countries outside of North America, pricing varies based on your location and whether you are looking for toll-free or local phone numbers.
    More Pricing Information
    Best Alternatives
    KeyMetric
    Small Businesses
    Invoca
    Score9.9 out of 10
    Medium-sized Companies
    CallRail
    Score9.1 out of 10
    Enterprises
    Invoca
    Score9.9 out of 10
    All AlternativesView all alternatives
    User Ratings
    KeyMetric
    Likelihood to Recommend
    10.0
    (1 ratings)
    User Testimonials
    KeyMetric
    Likelihood to Recommend
    KeyMetric, Inc.
    I can only speak to our situation, where we use KeyMetric to track inbound calls for our online services, marketing and sales engagements and calls forward to multiple locations and agents across the country. As a smaller business, KeyMetric was easy to setup up, easy to purchase phone numbers, and all the features were automatically initiated immediately once we setup our account. I think their amazing customer support and service make it ideal for any business.
    Read full review
    Pros
    KeyMetric, Inc.
    • Call and conversation tracking.
    • Call recordings and transcription.
    • Best customer service.
    • Responsive support team.
    Read full review
    Cons
    KeyMetric, Inc.
    • More out-of-the box integrations.
    • Enhanced custom reports.
    Read full review
    Return on Investment
    KeyMetric, Inc.
    • Helped improve our overall service and product performance.
    • Helped maximize our marketing ROI.
    • Helped greatly improve sales insights and ICP.
    • Helped better understand our customer experience.
    Read full review
    ScreenShots