Kibana vs. Revenyze

Kibana integrates seamlessly with Elastic Search which gives us access to parse and analyze data generated from our systems in order to make decisions. Also, Kibana helps us create insightful reports and dashboards that give us insights into the end-users usage on the system and helps us find the root cause of issues as well.

Incentivized

Great customer service and support with an easy to use interface and easy to understand. The integration is seamless and much easier to use compared to some competitors products. Having customizable dashboards to handle reporting makes easier work for the team and they are able to understand their objectives more easily. We found that the dashboards and reporting also make sure that our client touch points are correct and ensures that we are offering the best service experience. I do feel that a con for Revenyze would be the gap in packages/plans available. I believe there should be a slight increase in the offering on Pro, leave Scale as it is and introduce a slightly more entry level package that offers what Pro currently does. This offers a greater plan dynamic to the mid-size enterprises who are working on updating their B2B and CRM packages which as we all know can be an incredibly costly exercise.

Incentivized

• Fast searches with powerful index.
• Beautiful data visualizations.
• Real-time observability.

Incentivized

• Interactive and Visual reporting using Dashboards
• Hels us to understand the touch points of our clients journey and where we need to apply action
• Using task and action plans ensures that the sales team don't miss key steps in the sales process

Incentivized

• Some performance issues with large datasets.
• Linking to dashboards makes extremely long urls.
• Lack of reports.

Incentivized

• There should be additional plan options, only having Pro or Scale could be challenging to some start up mid-size companies
• Again because the plans are quite pricing, there should possible be a trial version
• Additional data rows and sources on the Pro plan would be helpful

Incentivized

We did not use the official Kibana support. Documentation was easy enough to follow.

Incentivized

Kibana has a better usability experience, the core features I was using existed in all of them. I liked more in Kibana how you can easily create dashboards, charts, and reports without the need to be a tech person.

Incentivized

We love using HubSpot, we only have some minor niggles that introducing Revenyze solved. Together the two work in harmony ensuring the best action and tasks as well as understanding for our revenue team. The integration if you are using HubSpot already is seamless and easy to implement. The two compliment each other and you will really see the impact that using both software solutions has on your bottom line.

Incentivized

• Issues that affect checkout experiences for customers are able to be prioritized and solved quickly.
• We are able to more efficiently use resources due to the automation of reporting alerts. Decreasing employee resources needed.
• Visualization allows us to quickly share issues and explain to coworkers in order to escalate issues that can cost our bottom line.

Incentivized

• Our team target productivity is up by 40% on the previous quarter
• Integration between marketing and sales is seamless, both teams now speak the same language
• We have increased our lead nurturing by around 30%, ensuring that leads don't slip through task gaps

Incentivized