Kiteworks vs. Symantec mail security for Microsoft Exchange

Kiteworks is very good for securely sharing files external to your company and doing so without your customers knowing who each other are. The interface is simple and relatively intuitive. We have had some issues in getting timely support from Accellion this past year, but they seem to be doing better lately.

Incentivized

Any business, regardless of size, can benefit from using Symantec Mail Security. It's very well customizable, easy to use and set up, and easy to maintain. It's a great tool to avoid unsolicited messages, security issues, phishing attacks, viruses, etc. It's really reassuring that the software is kept up-to-date, so we can be sure to be protected should a new kind of attack emerge.

Incentivized

• Microsoft Office Plugins
• Desktop Synchronization
• Mobile Ability
• Group chat
• File Filtering

• Encrypting our files appears to be less than 100% complete
• Software updates cannot be scheduled to take place automatically like their old product
• Detailed activity logging is not available to administrators. You must submit the logs to Accellion for analysis.

Incentivized

The main reason for selecting Kiteworks is that when sharing files with multiple customers, each customer has no idea who the other customers are. To do that in Teams would require users to create a private team for each customer, which would be very [time-consuming].

Incentivized

• Before then kitework we used 3 different products. It was expensive and difficult manage.