What users are saying about
1 Ratings
1 Ratings
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Score 8 out of 100
1 Ratings
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Score 8 out of 100

Likelihood to Recommend

KCM GRC Platform

KnowBe4 KCM GRC Platform is well suited for a company that knows what they're doing compliance wise and needs to save time doing it. It won't be something you can spend a few hours on and then put on autopilot. It was made to create a rhythm within your own team, and you'll need to have the buy-in. It's useful for IT and Legal teams that already have a vendor risk management process, but want to have a better handle on it. Giving an outside auditor read-only access to a scope is also a huge time saver.
Randy Munroe | TrustRadius Reviewer

Riskonnect

Riskonnect is a greater value for subscription services than their competitors, which can be much pricier. However, some of the reporting and features are still being ironed out from the recent Marsh merger. If I was a RiskMaster user, I wouldn't have any trouble making the move to Riskonnect. They're very similar in my opinion.
Richard Crane | TrustRadius Reviewer

Feature Rating Comparison

Governance, Risk & Compliance

KCM GRC Platform
9.3
Riskonnect
9.0
Common repository of GRC items
KCM GRC Platform
10.0
Riskonnect
9.0
Risk management
KCM GRC Platform
10.0
Riskonnect
9.0
GRC policy management
KCM GRC Platform
8.0
Riskonnect
9.0
Integration with Corporate Performance Management (CPM) systems
KCM GRC Platform
Riskonnect
9.0
Incident management
KCM GRC Platform
Riskonnect
9.0

Pros

KCM GRC Platform

  • Mapping controls across different compliance frameworks. It saves you a ton of time and energy!
  • Performing risk assessments at the granularity that you prefer, splitting assessments across departments and teams if you wish.
Randy Munroe | TrustRadius Reviewer

Riskonnect

  • Riskonnect has a great claims management piece that's very easy to use, especially if you're used to other solutions such as RiskMaster.
  • It's very configurable -- I can decide which fields I want to use and which I don't. If there's something I don't want to use, I can hide it. If there's a field that I want to rename, I can do that too. Very easy to complete by myself, without help from the vendor.
  • The accident reporting module is fantastic. Employees can easily input accident information by following simple prompts. It's also very easy to identify affected body parts and initial treatment options, and it uses smart logic to determine what the user has to input next. Very easy and paperless. I can even sign documentation online.
Richard Crane | TrustRadius Reviewer

Cons

KCM GRC Platform

  • Vendor management has a few kinks to work out. We want to be able to do internal questionnaires for vendors as a compliance checklist before we sign off on a contract. Nothing in the works yet, but there are a few workarounds.
  • The navigation between different tasks in scope is clunky, and it's easy to lose your place, and it forces you back to the main page of the scope to retrace your steps.
Randy Munroe | TrustRadius Reviewer

Riskonnect

  • The Claims Admin piece is relatively new due to their partnership with Marsh ClearSight. There is a noticeable difference between the two integrated systems, but I suspect this will change quickly. I suspect there are still some kinks that are being worked out.
  • Riskonnect doesn't offer a true mobile app yet, but it can be accessed on mobile devices through responsive design. Not bad, but not great either. Especially when trying to view reports.
  • Riskonnect will work with you to configure, but customization is not their thing. If you need a lot of customization, you may need to look elsewhere.
Richard Crane | TrustRadius Reviewer

Support Rating

KCM GRC Platform

KCM GRC Platform 10.0
Based on 1 answer
Support from KnowBe4 KCM GRC Platform is always great. It's always in-house localized support, with excellent response times, and dedicated Customer Success Managers to answer the bulk of your questions or take your suggestions and make them a feature request. They will also reach out at least quarterly and do health checks to make sure you're using the platform to the best of your ability.
Randy Munroe | TrustRadius Reviewer

Riskonnect

No score
No answers yet
No answers on this topic

Alternatives Considered

KCM GRC Platform

Quantivate and Fusion were the other two options we checked out. The quantity was high, and a good bit more expensive, but it was the best performing with its platform. They also had more modules that each cost extra to add to your subscription. KnowBe4 KCM GRC Platform was all-in-one and a little less mature, but the better buy. Fusion was hard to follow in the demo, and I was not overly impressed. I may have made my decision early enough in the demo to not pay much more attention to it.
Randy Munroe | TrustRadius Reviewer

Riskonnect

Riskonnect was less expensive and provided a similar value against other market competitors. It was also most similar to RiskMaster, which is what we are using. And the ability to run and share reports is impressive.
Richard Crane | TrustRadius Reviewer

Return on Investment

KCM GRC Platform

  • Just having the capacity to do things the right way, and formally, has driven some of our compliance efforts.
  • Due to licensing limitations, we likely overspent on seats to the platform that we didn't need but also didn't want to miss out on.
Randy Munroe | TrustRadius Reviewer

Riskonnect

  • Safety reporting and trends are very valuable. The ability to analyze and predict can reduce the number of claims as well.
  • Since we are using RiskMaster, there doesn't appear to be a big learning curve on learning Riskonnect. Appears to be easy to jump in and get started.
Richard Crane | TrustRadius Reviewer

Screenshots

Pricing Details

KCM GRC Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Riskonnect

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

KCM GRC Platform
8.0
Riskonnect
8.0

Support Rating

KCM GRC Platform
10.0
Riskonnect

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