Kompassify vs. Oracle BPM Suite

Kompassify is recommended for all product marketing professionals who want to communicate with their customers directly, clearly, and without needing a tech team. In my daily work, I use the platform to send in-app notifications to customers, guide my users through menus and features with tooltips, and announce new products and marketing campaigns. O Kompassify é recomendado para todos os profissionais marketing de produto que desejam se comunicar com seus clientes de forma direta, clara e sem precisar de uma equipe de tech. No meu dia a dia, utilizo a plataforma para enviar notificações in-app para os clientes, guiar meus usuários por menus e features com tooltips ou anunciar novidades e campanhas de marketing. This review was originally written in Portuguese and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Oracle BPM is well suited to organizations and environments that have a good understanding of their business processes and organizational structures. Trying to introduce a tool such as Oracle BPM into the organization without a good grasp on how the business operates is a recipe for disaster as the implementation will uncover all of the dirty secrets of an organizations business processes and bring them to light. BPM is not to be utilized for smaller service orchestrations or technical service implementations, these should be handled by the Oracle SOA Suite using the BPEL process manager, leaving BPM to handle the organizational business processes, referring to and including lower level services and BPEL processes as needed.

• User guide (tours) with explanatory modals and tooltips.
• Targeted ad bars for different audiences
• Hassle-free in-app notifications
• Guia de usuários (tours) com modais e tooltips explicativos
• Barra de anúncio segmentadas para diferentes públicos
• Notificações in app sem complicação

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Oracle BPM [Suite] can support unlimited number of cases. No limitations in cases raised.
• Oracle Weblogic can handle multiple traffic. [It] can handle lots of heavy load[s].
• Oracle BPM has extensive integration with database[s]. Huge number[s] of customization can be created.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Improve the text editor
• Fix bugs in the display of in-app communication buttons.
• Allow multiple buttons and more image insertion options.
• To have more explanatory materials on how to use the platform.
• Melhorar o editor de textos
• Corrigir bugs na visualização de botões das comunicações in app
• Permitir múltiplos botões e mais possibilidades de inserção de imagens
• Ter mais materiais explicativos sobre utilização da plataforma

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Oracle BPM is left behind by other tools more modern in terms of user experience, usability and ability to integrate with everything else.
• To really harvest the potential of Oracle BPM you need to do it in JDeveloper and with ADF. This restricts its usage to very technical people.
• The administration of the Oracle BPM tools has really put a burden on our team. It is running on Weblogic and we experience issues very often either with performance or with a bad configuration of the system.
• As with all Oracle products, the price can be an issue for smaller shops.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

In many scenarios it should have provided more features. It took a lot of effort while debugging, making it difficult to maintain.

We still encounter many bugs and anomalies when editing materials within the platform, problems that we need to solve using creative, but not ideal, methods. Despite this, we have dedicated support that listens to our complaints and helps us get the most out of the platform. Kompassify is a great ally for product marketing professionals and can bring significant returns when used correctly. Ainda encontramos muitos bugs e anomalias na edição de materiais dentro da plataforma, problemas que precisamos solucionar utilizando formas criativas, mas não adequedas. Apesar disso, temos um suporte dedicado, que escuta nossas queixas e nos ajuda a extrair o máximo da plaforma. O Kompassify é um ótimo aliado para profissionais de marketing de produto e pode trazer bastante retorno, quando bem utilizado.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Not easy to debug errors.

Overall satisfactory

We evaluated Bonita and found that it might fit a smaller-sized company better; we found that Oracle BPM Suite scaled much more evenly. We almost went with one of the competitors, but in the end chose Oracle BPM Suite after we factored in the cost of VMware licensing. There are literally tons of analytics on the back end which are great for upper management, but not so much for average users, but this fits our business model quite well.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Mass communication with over 3,000 customers in the database.
• Lead generation in supsell campaigns with in-app communications.
• Ease of creating communications on the platform without a development team.
• Comunicação em massa com mais de 3.000 clientes da base
• Geração de leads em campanhas de supsell com comunicações in-app
• Facilidade para criar comunicações na plataforma sem time de desenvolvimento

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• You'll most certainly need a deep dive and extensive training before your users can even think of using the product and they are very expensive.
• Lack of documentation makes it very difficult to manage the application if any error is encountered which will result in you ending up hiring a dedicated person to look into the application once it's deployed.
• For a very large org., if properly implemented and used, it can help identify the cost-intensive and inefficient processes.

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info