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Kompassify

Kompassify

Overview

What is Kompassify?

Kompassify is a no-code Digital Adoption Platform offered by the vendor Kompassify. According to the vendor, this platform is designed to assist Startups and SMBs in creating engaging user onboarding experiences. The platform's intuitive builder allows businesses to simplify complex onboarding processes...

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Recent Reviews

TrustRadius Insights

Kompassify, an onboarding tool, has proven to be a valuable asset for long-term users due to its ease of use and quick implementation. …
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Pricing

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Basic

$35

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Kompassify?

Kompassify is a no-code Digital Adoption Platform offered by the vendor Kompassify. According to the vendor, this platform is designed to assist Startups and SMBs in creating engaging user onboarding experiences. The platform's intuitive builder allows businesses to simplify complex onboarding processes and guide users through the necessary steps without the need for coding. The product is marketed towards SaaS companies, e-commerce businesses, mobile app developers, online marketplaces, and software startups of various sizes.

Key Features

Onboarding Progress Bar: According to the vendor, the platform enables users to build personalized onboarding experiences effortlessly using the no-code and intuitive builder. Users can provide a visual representation of the onboarding progress, helping users understand the necessary steps for successful onboarding.

Onboarding Checklist: The platform allows users to simplify complex onboarding processes by breaking them down into manageable tasks. Users can create checklists to guide users through the required steps, track their progress, and ensure the completion of all necessary tasks, enhancing onboarding efficiency and effectiveness.

Multi-choice Onboarding: According to the vendor, the platform offers interactive onboarding experiences that involve user choices. Users can present multiple options and customize the onboarding flow based on user preferences, increasing engagement and understanding of the product.

Announcements Widget: The platform includes an announcements widget that keeps users updated with the latest product announcements and feature updates. According to the vendor, users can customize the appearance and timing of the announcements to match their branding and improve communication with users, increasing their awareness of new features.

In-app Product Tours: According to the vendor, the platform enables users to guide users through key features and functionalities with interactive tours. Users can highlight important elements, explain their functionality, and customize the tours to fit their specific onboarding needs, ultimately increasing user engagement and retention.

NPS & Surveys: The platform allows users to collect valuable feedback from users through Net Promoter Score (NPS) surveys. According to the vendor, this feature helps measure user satisfaction, identify areas for improvement in the onboarding process, and gain insights into user preferences, pain points, and suggestions. Users can make data-driven decisions to optimize user onboarding and increase conversion rates.

Kompassify Features

  • Supported: Deployment Management
  • Supported: Drag & Drop
  • Supported: Visual Modeling
  • Supported: Surveys & Feedback
  • Supported: NPS of Customers
  • Supported: Reporting/Analytics
  • Supported: In-App Training
  • Supported: Multi-Language
  • Supported: User Onboarding

Kompassify Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Mac
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Kompassify, an onboarding tool, has proven to be a valuable asset for long-term users due to its ease of use and quick implementation. Users have reported that the intuitive nature of the platform makes it straightforward to navigate and get started with onboarding processes efficiently. This has been particularly beneficial for SaaS owners who need to edit tutorials and announce new functionalities promptly. The flexibility of Kompassify allows them to make changes easily without any major disruptions to their existing workflows. Additionally, the customization support provided by Kompassify has been highly praised by users at inEwi, as it enabled them to tailor the tool to meet their specific requirements effectively.

One of the standout features of Kompassify is its responsive and supportive customer service team. Users have greatly appreciated the prompt resolution of any questions or issues they encountered during their experience with the platform. The proactive approach taken by the support team in addressing bugs and implementing new features has significantly enhanced user satisfaction. Notably, users have seen their feedback incorporated swiftly, resulting in an improved overall experience.

Having been successfully implemented for almost four months, Kompassify has consistently delivered excellent results for users at inEwi. Their positive experiences can be attributed to the attention and support provided by the Kompassify team throughout their journey. The dedication shown by the team has ensured that users feel valued and supported every step of the way, further cementing their faith in the product.

Overall, Kompassify's ease of use, quick implementation process, customization capabilities, responsive support team, and rapid feature updates have made it an indispensable tool for onboarding processes. It has garnered praise from long-term users who appreciate its seamless functionality and ability to meet their specific needs effectively.

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