Kore.ai

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Kore.ai
Score 7.9 out of 10
N/A
Kore.ai Experience Optimization (XO) Platform is a conversational AI platform for enterprises that automates and optimizes CX and EX. The platform includes tools to design, test, train, deploy, analyze, and manage Intelligent Virtual Assistants. The Multi-engine NLP technique and intelligence capabilities of the platform are designed to understand the user's intent and give rapid resolution. Using the no-code capabilities, users can create conversational experiences without writing code;…N/A
Pricing
Kore.ai
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Kore.ai
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeOptional
Additional Details
More Pricing Information
Community Pulse
Kore.ai
Top Pros
Top Cons
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User Ratings
Kore.ai
Likelihood to Recommend
8.5
(2 ratings)
Usability
9.0
(2 ratings)
Support Rating
9.0
(2 ratings)
User Testimonials
Kore.ai
Likelihood to Recommend
Kore.ai
It is a very flexible virtual assistance tool that is easy to develop enterprise-level complex bots without the knowledge of highly skilled programming. The platform has a straightforward and user-friendly interface. It has excellent documentation and answers all the possible questions of clients. Moreover, its customer support is really great. It is one of the fastest chatbot development platforms that are scalable, easy to integrate, and provides various domain support. Overall I had a great experience with Kore.ai.
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Pros
Kore.ai
  • Virtual Assistants.
  • Customer Journeys.
  • Bot Development.
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Usability
Kore.ai
For new users, it has one of the best UI/UX experiences. One can easily get used to the platform and integrate enterprise-level intelligent chatbots. It uses many AI algorithms that understand the queries very effectively and helps resolve client issues. You don't need any prior high-level experience in coding to build chatbots and can easily integrate a chatbot with the Kore.ai platform.
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Support Rating
Kore.ai
Our experience using Kore.ai makes it one of the best AI chatbot platforms we have ever used. Kore.ai bot builder is extremely easy to use and does not require technical expertise to make it live. A change in the flow can be made whenever required with the bot.
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Return on Investment
Kore.ai
  • Assisted in solving customer questions.
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ScreenShots

Kore.ai Screenshots

Screenshot of Conversation Driven Dialog Builder - Feed user and IVA interactions as messages, and the platform automatically converts them into executable dialog tasks. Making it easier for non-developers to build sophisticated IVAs.Screenshot of Explainable AI - Debug the logic behind AI, use this information to make necessary changes, and fine-tune the performance.Screenshot of Simple UI to train the IVA for intents, entities, synonyms, and traitsScreenshot of Analytics to track intent recognition rate, successful/unsuccessful interactions, dropoffs, popular channels and languages, NLP metrics, conversation flows and other critical metrics.