The best artificial intelligence chatbot and flexible virtual assistant.
May 11, 2022

The best artificial intelligence chatbot and flexible virtual assistant.

Chhaya Singh | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Kore.ai

We are using Kore.ai for our e-commerce channel. Virtual assistants of Kore.ai take care of interacting with the customers and initiating solutions. In the event that a customer wishes to return an item, these assistants interact with the customer and communicate regarding the process.
  • Virtual Assistants.
  • Customer Journeys.
  • Bot Development.
  • Pricing.
  • Assisted in solving customer questions.
Our experience using Kore.ai makes it one of the best AI chatbot platforms we have ever used. Kore.ai bot builder is extremely easy to use and does not require technical expertise to make it live. A change in the flow can be made whenever required with the bot.

Do you think Kore.ai delivers good value for the price?

Yes

Are you happy with Kore.ai's feature set?

Yes

Did Kore.ai live up to sales and marketing promises?

Yes

Did implementation of Kore.ai go as expected?

Yes

Would you buy Kore.ai again?

Yes

Using Kore.ai has been extremely helpful for us in answering customer questions. Our Customer support team has experienced a decrease in overall workload.
Users will find the platform very easy to use. This platform can be used by anyone, regardless of their technical skills. This application supports API integration which can be used to pass data to third-party tools.