kvCORE vs. storEDGE by Storable

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
kvCORE
Score 4.1 out of 10
N/A
The kvCORE platform is described by the vendor, Inside Real Estate in Draper, as a next-gen solution for modern brokerages and enterprises to run their entire business on one platform.N/A
storEDGE by Storable
Score 10.0 out of 10
N/A
The storEDGE Management Suite is a streamlined facility management software.This management suite is designed to address the pain points of the self storage industry. Some key features include: a user-friendly interface, built-in CRM capabilities, smart reporting and analytics, freedom to work with preferred vendors, and a 100% cloud-based system that can be used anytime and anywhere. The vendor’s value proposition is that their solution is intuitive, modern and appropriate for the user’s…N/A
Pricing
kvCOREstorEDGE by Storable
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
kvCOREstorEDGE by Storable
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Best Alternatives
kvCOREstorEDGE by Storable
Small Businesses

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Dotloop
Dotloop
Score 9.4 out of 10
Medium-sized Companies

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Condo Control
Condo Control
Score 9.0 out of 10
Enterprises

No answers on this topic

Accruent Lucernex
Accruent Lucernex
Score 7.9 out of 10
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User Ratings
kvCOREstorEDGE by Storable
Likelihood to Recommend
3.3
(25 ratings)
10.0
(1 ratings)
Usability
1.8
(3 ratings)
-
(0 ratings)
Support Rating
2.0
(9 ratings)
10.0
(1 ratings)
User Testimonials
kvCOREstorEDGE by Storable
Likelihood to Recommend
Inside Real Estate
I think if you have a very large brokerage and can afford to pay for a fully customized set up then it may be worthwhile. I would make sure you have a dedicated support team, not an account manager. In my opinion, the account managers are worthless and will not respond most of the time. We are on our second account manager in 9 months of using the system and cannot get in touch with him. In my experience, the account managers have no knowledge of how the system works or how anyone in real estate would want it to work. Obviously, I can only say this for the two managers we have had so far. I would steer clear of this system unless you want to spend a few thousand a month for a system that, I feel, will impede your business rather than improve it.
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Storable
A great feature or system would be the ability to handle all our operations, taskings within storEDGE's software. The ability to task accounting, operations, or facility managers would be an all in one stop.
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Pros
Inside Real Estate
  • Not one thing!
  • It sends unwanted canned responses to potential clients that you haven't approved. You must figure out how to use it to make them stop. This was day 1.
  • If you like to learn using many many different videos to learn a product, then this maybe for you.
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Storable
  • Intuitive User Interface.
  • Great customer support.
  • Automated processes.
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Cons
Inside Real Estate
  • Their support is good, but wait times can be long. They want you to use their chat, but then when you ask your question, it can be a several hour wait time between responses. The people are nice and resolve your issue. But I think chat is for quick back and forth communication, not something with a long delay. Also, you can only really do it effectively on your computer, not on your phone.
  • It's proving very tough to track leads from campaigns we are running ourselves. If your website converts a lead, it really just gives you the website source, and even that only some of the time. It would be great to create custom sources and have kvCORE track that traffic and lead via some sort of UTM tag or URL parameter.
  • Some of the load times aren't great. When I load up my database, it takes a while to actually display. Also, when a lead is claimed in a pond, you have to refresh to be able to contact them. Then once you add a campaign, you have to refresh again to see the tasks that fire. This is a bit clunky.
  • The app is great, but there is still some limited functionality. It would be great to access and claim leads from a pond on the mobile app. Also if you could get push notifications when new leads are added. Our time to lead sucks, and that's because kvCORE doesn't alert you super quickly.
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Storable
  • The utilization of a referral system within the software.
  • A more consistent outcome with automated delinquency stages from storEDGE to mail to the post office to the renter.
  • Having an API built out with some of the real estate based task managers.
  • The ability to subtract security deposits in delinquency mailings for compliance with various State Lien Laws.
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Usability
Inside Real Estate
It doesn't deserve a zero because you can access contacts and get reminders to contact them. In my experience, you can not use the system for proper communication with both prospects and their spouses.
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Storable
No answers on this topic
Support Rating
Inside Real Estate
I love kvCORE's support. Having the little chat feature in the bottom right of my screen the whole time I'm working takes away any stress or worry about using it. When I first started using it, I learned its features by clicking and trying things, and more than once I had to go into the chat support and ask how to undo or fix what I had done. I don't think I've ever waited more than 5 minutes to get a reply back and it being almost instant and right there on my screen allowed me to continue working and know immediately when my question had been answered.
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Storable
storEDGE has a very user-friendly interface. Customer support is available for general inquiries and responsive. The possibility exists for creating custom business solutions with their staff. They continually hold webinars, release improvements, new features, etc. It removes a lot of tasks that would be time-consuming for the operations staff.
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Alternatives Considered
Inside Real Estate
Konversion and BoomTown are the only two I have used. Both have their things to recommend. Since I used Konversion, using kvCORE was simpler and I was able to upload my contacts seamlessly. This made adopting a new system easier and less likely to have a gap in contacting customers.
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Storable
This is the only storage software I've utilized.
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Return on Investment
Inside Real Estate
  • Because I am an EXP agent, I receive kvCore for $50/month so I have a $1550/month positive over any non-EXP agent.
  • Great new lead follow up with automatic and realistic contact for a higher conversion rate that I couldn't do by myself.
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Storable
  • A real-time look at the status of facilities is invaluable to our organization.
  • Great tracking of delinquencies from the start through the auction process.
  • As previously iterated, an integrated task management system would make the software the best.
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ScreenShots

kvCORE Screenshots

Screenshot of IDX websites for all agents - with behavioral intelligence & chat.Screenshot of Smart CRM bubbles up top priorities each day in 1 dashboard.Screenshot of Agents wake up to warm leads right on their phone.Screenshot of Mass Email + Text, Video Messaging, Power Dialer, Pond Accounts + MoreScreenshot of Drive listing exposure with seamless social media sharing.Screenshot of Tight transaction and business analytics integration.

storEDGE by Storable Screenshots

Screenshot of View a complete list of your storage facilities and jump between them with ease.Screenshot of Hover over any piece of data, including leads, tenants, and units, for a snapshot of information.Screenshot of Complete move-ins and move-outs with one simple click at the top of the screen.Screenshot of Use a computer, tablet, or smart phone and enjoy complete functionality from anywhere.Screenshot of Use the wonder search to look up tenants, leads, invoices, and reservations in seconds.Screenshot of Use storEDGE's payment processing to quickly and securely collect payments from tenants.