kvCORE

CMA, Lead generation, etc is what it's for. I don't use it anymore than I need to. Fortunately I'm not required to to use it. But it's provided by my brokerage. I wish it was user friendly. I pay to use it as part of my monthly desk dues. I get my leads out of kvCORE & take those elsewhere.

KVCore has been a vital part of our company for several years. We use it to manage all of business leads, customers, clients and our sphere of influence. It is very easy to miss out on an opportunity to do business with someone when you get busy in real estate. KVCore helps to prevent missed opportunities by automating some communications so agents don't drop the ball. In addition we use it to prompt tasks and manual follow up to add the human touch. Not only does it help prevent lost opportunities, it help create opportunities that might not otherwise have materialized.

kvCORE completely changed how I do business. It has helped me take my business to the next level by helping me streamline my business. It can take a while to get everything up and running, but if you hunker down and knock it out, you will be up and running in no time. I am so happy with everything the software has to offer. Not to mention, the support team is absolutely fabulous.

I use kvCORE as my primary customer relationship management solution. I also use it as a hub for my marketing campaigns as well. It is good for mass text, and mass emails and you can even send video over it which is a very nice feature to have. I would recommend it as the best CRM software for REALTORS.

Keeps me up to date on client activities. Tells me when to call clients.

kvCORE has helped the agents in my office become more efficient in several areas of their business. Most importantly staying in touch with their sphere of influence. It has also helped them immensely in the field of having a website and using that website to generate leads for their business.

1) All of our agents have their own kvCORE account that sits under our admin account. They use the kvCORE website as their primary site and kvCORE CRM as their Real Estate CRM. They also run paid campaigns through kvCORE to drive leads and use kvCORE to automate email, text, and tasks to nurture those leads.
2) We use kvCORE at the office/brokerage level as our primary B2C website, which converts leads we drive through Google Ads. We also run Enterprise Property Boost to automatically run FB ads based on our listings to drive leads into a pond that is a free leads program for our agents.
3) We also use kvCORE in some ways to aid our agent recruiting process. We use a smart campaign to automate touches via text and email with our recruiting relationships.

I used kvCORE 8 years ago with another real estate firm and was truly excited to learn this would be our CRM. Unfortunately, this has been a disaster. The product is not user-friendly and they wrangle you into long-term contracts. They have numerous webinars available to learn the product if you have the time to learn it. If you already have a job this is a second job. Good luck trying to reach customer service. Help starts with a BOT, then in 24 hours a live chat and if you are not glued to your computer and do not answer quickly they ask if you are still there then close out the conversation. Additionally, the auto-replies to our customers become obnoxious to the point the customers ask to be unsubscribed. Really glad to be done with them. If you have a dedicated marketing person who can spend hours learning the system and control the timing of the drip campaigns it has all the bells and whistles. In my humble opinion, kvCORE is costly and lacks the support needed to use its advanced system.

My agents and I loved kvCORE up until we had problems. We switched from one brokerage that used it to my own brokerage and was told they would import over our CRM/Leads/Sphere. Big Mistake!!! None of us recognized the names that came over and no one from our last 5 years of using was even there. When I called asking about it I was told they were company-owned leads and company-owned leads did not transfer. I assured them the former brokerage had no company-owned leads and as I was the primary broker for that company before opening my own shop I should know. The person I was speaking with said they would need to get the owner's permission to release our leads. Did I say, Owners? There is only one Owner, who are you referring to? The 2 names they gave me as owning the previous brokerage where we were I had never heard of! Then they said for $200 each agent they could get us our leads back. No thank you that is not what we were promised at the front end. So here we are Day 65 of the hostage situation and NOTHING!!!

I used this product to be my main form of lead & transaction management. it worked okay for that purpose.

From my experience, kvCORE is one of the most complicated, anti-intuitive programs for real estate I've ever used. In my opinion, the most basic of tasks requires hours of training to perform and the training takes forever to implement and use. kvCORE may be great if you have a full-time technology staff member who is very experienced in formats, software, and online marketing systems, but I feel it is not for the average agent. I wouldn't use this system if it was free to me because it is less than ideal. I've spent about 30 hours using their training, uploading contacts, creating landing pages, and paying a lot of extra money to customize my website (which is broken more often than it works). For example, I go into the marketing section of the program to create a simple one-page flyer for an open house. The property was a tear down so I only wanted to use a single, front elevation photo because the inside was unredeemable. I couldn't make a single-photo flyer. It was not an option. I had to have a minimum of 3 photos! They also don't give me the option of customizing our company colors on the flyer. Fortunately, I had more success with Canva and sold the property within 3 days. For $700/month, you'd think I could design a basic flyer. This is just one example. I could give you a dozen. In my opinion, overall their people are great, but their product is a mess and it is very costly and time-consuming to use.

kvCORE was supposed to help with cram and streamlining our systems. After [our experience of] many failed training attempts - (sorry we have to reschedule something is wrong [they said]). Then the process of failure with our integration for our other lead Gen systems, we had enough [of] spending more time trying to iron out the kinks. [In my experience we were] promised we could cancel if [they] couldn’t fix it or we had more issues [and] we did, several and had no more time to wait it out. [I felt it was] very frustrating, [we experienced] broken promises, software glitches, and so on. [In my experience] they refused to let us out of the contract and even noted [to] the account that we changed our mind, are satisfied, and no longer wish to cancel! This is a lie and they had 3 months to correct [it]. I would go anywhere else besides kvCORE. It’s a flop, [in my opinion], I strongly do not recommend this company as [I feel] the integrity lacks and [I believe] the software is weak when it comes time to blend the programs.

eXp offers kvCORE to all of it's real estate professionals. We use it daily to stick to our schedule, to make sure we are "touching" our leads enough, and as ways of lead gen and auto-marketing. kvCORE keeps me on task, keeps me involved, and keeps me out there creating business daily without paying extra for the leads I'm getting. I use the lead gen/squeeze page feature daily- that is the largest lead generator for my business right now. It's easy and convenient to post a squeeze page in an ad, then leave it. When someone clicks on my ad, it automatically prompts them to give their contact info and then it texts my phone letting me know someone signed up and I need to contact them asap. I also have the kvCORE app on my phone, so even if I'm out or at an event, I get the notification of a new lead, or a question, or text that's sent directly to my phone and it's easy to reply.

I am using it to keep up with my client-base without having to do the actual work on a day to day basis. I use it to create adds on social media sites to funnel information into my sales funnels.

We use kvCORE in multiple aspects: from keeping all leads/contacts in one place to sending individual and mass emails to creating campaigns to generate new leads. Keep in touch with clients and follow up with leads.

Our whole organization uses kvCORE as a lead generation and also to keep in contact with past and present clients

The whole company uses kvCORE. It is robust and useful in every way. I use it every day for lead generation and for my website. I can use it to post to Craigslist in one click or to make single-page website extensions or landing or squeeze pages. It allows me to put my customers on a contact schedule so that I can make sure they are in my pipeline.

kvCore is being used by every EXP realty agent. Each agent has its own agent system with its own website and CRM. Every agent now has an automatic follow up system and a website for lead generation.

kvCORE is being used across the entire sales enterprise. We use it as a CRM, as a tool to generate sales opportunities, and also to help clients understand their situations better. It's changed our culture from a place where everyone used their own tools for CRM/Client management to one where we all work on the same platform.

Our Brokerage uses kvCORE across our organization. It is a very in-depth system with lots of horsepower. It has been a good one-stop-shop solution for our organization, and the individual agents using the system functionings as the CRM with drips and prompts, easy social media sharing and analytics, as well as lead generation.