LabWare LIMS from the company of the same name in Delaware is offered as an enterprise class laboratory information management system, touting feature breadth and its all-encompassing functionality.
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Thermo Fisher Watson LIMS
Score 5.0 out of 10
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Thermo Fisher Scientific offers Watson LIMS, a laboratory information management system designed to support bioanalytic studies and research.
Globally, the system is not very well suited. Lack of appropriate interfaces for instrument detectors is a good example. Watson lims can maintain sample traceability correctly however, it is clearly not designed for high throughput sample analysis. Our laboratory global efficiency significantly decreased upon Watson Lims implementation. New ''Analytical samples'' functionality was now well designed and have a lot of limitations. The Software validation provided and executed by the vendor is weak and showed major execution error also with poor documentation practice. Very disappointing.
One of the strengths of this program, as previously stated, is to track your sample through the entire testing process, from log-in to results reporting.
It is also handy to generate reports of sample results using the LabWare LIMS program.
LabWare LIMS provides a great way to preserve testing results electronically for future needs.
The management of Event Triggers can stand to use some improvement. Especially when it comes to using the "DEFAULT" template event versus the specific template event.
Licenses are considered "concurrent". But LabWare does not have a feature that tells me (at any level) what my peak license usage is. For example ... if I own 100 licenses, LabWare will tell me at any given time how many licenses I am using. But it won't tell me at the end of the day, week, or month, what my peak usage was. So if I own 100 licenses, and I look at my usage right now, it might say I am using 50 licenses out of 100. Does this mean I have 50 too many licenses? Probably not. I just need a way of telling what my peak usage is so that if I want to roll LabWare out to another site, do I need to buy more licenses? Or will my 100 cover for it?
Importing data into static data tables is not well done in LabWare ... or even available. I can do it outside of LabWare with database management tools such as TOAD. But it is up to me to make sure all the tables and columns are populated correctly. It would be nice to have a feature within LabWare to do import data (from Excel spreadsheet for example) directly into some of the main tables.
Watson have a lot of things to improve. The software has a old user interface absolutely not up to the current software standard. The backend is even worst.
The software has a old user interface absolutely not up to the current software standard. The backend is even worst. The system crash regularly.
The licensing service do not works properly, half of the time we need to restart the licensing server to provide access to new users.
The process that needs to be used to allow samples analysis a result reporting is rigid and clearly not enough flexible.
Multiple excel macro were internally created to cover aspect not supported by the software.
Interface between Thermo Fisher Watson Lims and Thermo Fisher Q Exactive instrument do not works. Watson Lims cannot interface neither with current version of WinNonLin software. This is a major lack.
The only positive impact is for client facing. Watson lims is well known in the industry and the purchase of this software increase the credibility of our organization.
The ROI is a disaster. First: The cost of the software is significantly to high, the user licences cost also contribute in the ROI disaster. Second: The implementation of watson lims significantly decrease our laboratory efficiency.
