What users are saying about
4 Ratings
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Score 8.1 out of 100
1 Ratings
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Score 1 out of 100

Likelihood to Recommend

LabWare LIMS

Sample testing is great, communications (emails) out is so-so, depending on your need, you have to develop something. But that is not hard to do.
Ronald Starcher | TrustRadius Reviewer

Thermo Fisher Watson LIMS

Globally, the system is not very well suited. Lack of appropriate interfaces for instrument detectors is a good example. Watson lims can maintain sample traceability correctly however, it is clearly not designed for high throughput sample analysis. Our laboratory global efficiency significantly decreased upon Watson Lims implementation. New ''Analytical samples'' functionality was now well designed and have a lot of limitations. The Software validation provided and executed by the vendor is weak and showed major execution error also with poor documentation practice. Very disappointing.
Anonymous | TrustRadius Reviewer

Pros

LabWare LIMS

  • One of the strengths of this program, as previously stated, is to track your sample through the entire testing process, from log-in to results reporting.
  • It is also handy to generate reports of sample results using the LabWare LIMS program.
  • LabWare LIMS provides a great way to preserve testing results electronically for future needs.
Anonymous | TrustRadius Reviewer

Thermo Fisher Watson LIMS

  • The concept of Master assay and study assay is interesting.
  • The security management can not be considered as an innovation but works correctly.
Anonymous | TrustRadius Reviewer

Cons

LabWare LIMS

  • The management of Event Triggers can stand to use some improvement. Especially when it comes to using the "DEFAULT" template event versus the specific template event.
  • Licenses are considered "concurrent". But LabWare does not have a feature that tells me (at any level) what my peak license usage is. For example ... if I own 100 licenses, LabWare will tell me at any given time how many licenses I am using. But it won't tell me at the end of the day, week, or month, what my peak usage was. So if I own 100 licenses, and I look at my usage right now, it might say I am using 50 licenses out of 100. Does this mean I have 50 too many licenses? Probably not. I just need a way of telling what my peak usage is so that if I want to roll LabWare out to another site, do I need to buy more licenses? Or will my 100 cover for it?
  • Importing data into static data tables is not well done in LabWare ... or even available. I can do it outside of LabWare with database management tools such as TOAD. But it is up to me to make sure all the tables and columns are populated correctly. It would be nice to have a feature within LabWare to do import data (from Excel spreadsheet for example) directly into some of the main tables.
Ronald Starcher | TrustRadius Reviewer

Thermo Fisher Watson LIMS

  • Watson have a lot of things to improve. The software has a old user interface absolutely not up to the current software standard. The backend is even worst.
  • The software has a old user interface absolutely not up to the current software standard. The backend is even worst. The system crash regularly.
  • The licensing service do not works properly, half of the time we need to restart the licensing server to provide access to new users.
  • The process that needs to be used to allow samples analysis a result reporting is rigid and clearly not enough flexible.
  • Multiple excel macro were internally created to cover aspect not supported by the software.
  • Interface between Thermo Fisher Watson Lims and Thermo Fisher Q Exactive instrument do not works. Watson Lims cannot interface neither with current version of WinNonLin software. This is a major lack.
Anonymous | TrustRadius Reviewer

Support Rating

LabWare LIMS

No score
No answers yet
No answers on this topic

Thermo Fisher Watson LIMS

Thermo Fisher Watson LIMS 4.0
Based on 1 answer
Support is not reactive and is slow. Support has difficulty recognizing and admitting software bugs when reported by the client
Anonymous | TrustRadius Reviewer

Alternatives Considered

LabWare LIMS

I have not used other LIMS systems.
Anonymous | TrustRadius Reviewer

Thermo Fisher Watson LIMS

The only reason to have selected Watson lims software is for its (overestimated!) credibility in the industry.
Anonymous | TrustRadius Reviewer

Return on Investment

LabWare LIMS

  • Very positive. It allows the production units to increase volumes (and thus sampling) with minor impact on the lab.
Ronald Starcher | TrustRadius Reviewer

Thermo Fisher Watson LIMS

  • The only positive impact is for client facing. Watson lims is well known in the industry and the purchase of this software increase the credibility of our organization.
  • The ROI is a disaster. First: The cost of the software is significantly to high, the user licences cost also contribute in the ROI disaster. Second: The implementation of watson lims significantly decrease our laboratory efficiency.
Anonymous | TrustRadius Reviewer

Pricing Details

LabWare LIMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Thermo Fisher Watson LIMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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