Latitude Collections (legacy) vs. LeakIQ

Latitude Collections (legacy)

6 Reviews and Ratings

LeakIQ

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Latitude Collections (legacy)	Score10 out of 10	Mid-Size Companies (51-1,000 employees)	Latitude Collections software, developed by Latitude Software, was acquired by Genesys in 2016 and sold as Latitude by Genesys. It was a standalone product for accounts receivables challenges: delinquency or negligence through charge-off and debt sale. It is a legacy application.	$75 per month
LeakIQ	N/A	N/A	LeakIQ is a revenue-recovery and finance-operations platform for identifying potential billing and payment leakage. It analyzes invoicing and payment data to identify failed payments, incomplete payments, unreviewed renewal pricing, and duplicate charges. Key Capabilities Read-only data access: Connects to supported invoicing, payment, accounting, and customer relationship management systems without changing source records or moving…	$5,000 per month per workspace

Pricing

Latitude Collections (legacy)

LeakIQ

Genesys Cloud CX 1: $75
per month
Genesys Cloud CX 2 Digital: $90
per month
Genesys Cloud CX 2 Digital + Voice: $110
per month
Genesys Cloud CX 3 Digital + WEM: $130
per month
Genesys Cloud CX 3 Digital + WEM + Voice: $150
per month

LeakIQ: £5,000
per month per workspace

Pricing Offerings
Latitude Collections (legacy)	LeakIQ
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Optional

No setup fee

Prices listed are per named user, billed annually. Usage-based pricing may apply.

Discount available for annual billing.

User Ratings
	Latitude Collections (legacy)	LeakIQ
Likelihood to Recommend	8.4 (4 ratings)	- (0 ratings)
Usability	8.2 (1 ratings)	- (0 ratings)
Support Rating	9.1 (1 ratings)	- (0 ratings)

User Testimonials
	Latitude Collections (legacy)	LeakIQ
Likelihood to Recommend	Discontinued Products As a consulting company specializing in the support of Latitude by Genesys customers, I have first hand experience seeing all of the benefits to my customers of this platform. The ease of powerful interfaces, highly organized GUI based workflows, simple import/export automation as well as a host of integrated vendors makes this the platform of choice for me and my company. Prior to starting my consulting company I was an end user of Latitude by Genesys for 3 years and had the distinct opportunity to work with a top notch implementation team. John Everman CEO / Founder Read full review	LeakIQ Ltd No answers on this topic
Pros	Discontinued Products Payments plans management Account analysis reports The system is user friendly JOSE ROMAN COO (Chief Operating Officer) Read full review	LeakIQ Ltd No answers on this topic
Cons	Discontinued Products In the past, their support has been slow. This has improved dramatically. They don't take every one of my ideas and pump it into base code IMMEDIATELY!! Roger Weiss President Read full review	LeakIQ Ltd No answers on this topic
Usability	Discontinued Products From our perspective, it would be good having a UGC tool integrated with the system. JOSE ROMAN COO (Chief Operating Officer) Read full review	LeakIQ Ltd No answers on this topic
Support Rating	Discontinued Products They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support. JOSE ROMAN COO (Chief Operating Officer) Read full review	LeakIQ Ltd No answers on this topic
Alternatives Considered	Discontinued Products Base on cost of initial investment, ongoing support and efficient development capabilities (i.e. import/export interfaces, workflows, etc.) this platform is leaps and bounds ahead of all the other major platforms I have worked with. Some of the others I worked with for as many as 12 years before experiencing the power of Latitude. John Everman CEO / Founder Read full review	LeakIQ Ltd No answers on this topic
Return on Investment	Discontinued Products It help us a lot to manage our day to day business. It helps our users to produce invoices and handling payment plans in a very efficient way. JOSE ROMAN COO (Chief Operating Officer) Read full review	LeakIQ Ltd No answers on this topic
ScreenShots	Latitude Collections (legacy) Screenshots	LeakIQ Screenshots