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Latitude Collections (legacy) vs. Siteline

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Latitude Collections (legacy)

    Score10 out of 10
    Mid-Size Companies (51-1,000 employees)
    Latitude Collections software, developed by Latitude Software, was acquired by Genesys in 2016 and sold as Latitude by Genesys. It was a standalone product for accounts receivables challenges: delinquency or negligence through charge-off and debt sale. It is a legacy application.

    $75

    per month

    Siteline

    N/AN/ASiteline is a real-time, collaborative billing software built for commercial trade contractors. It helps subcontractors to take back control of their A/R workflow. Siteline handles the entire billing workflow, giving teams one central location to manage the company's billing. Siteline digitizes payment applications, generating the precise forms that GCs require, so the user's accounting team can accurately bill projects in half the time (which enables finance teams to focus more heavily…N/A
    Pricing
    Latitude Collections (legacy)Siteline
    Editions & Modules
    Genesys Cloud CX 1
    $75
    per month
    Genesys Cloud CX 2 Digital
    $90
    per month
    Genesys Cloud CX 2 Digital + Voice
    $110
    per month
    Genesys Cloud CX 3 Digital + WEM
    $130
    per month
    Genesys Cloud CX 3 Digital + WEM + Voice
    $150
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Latitude Collections (legacy)Siteline
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPrices listed are per named user, billed annually. Usage-based pricing may apply.
    More Pricing Information
    User Ratings
    Latitude Collections (legacy)Siteline
    Likelihood to Recommend
    8.4
    (4 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Latitude Collections (legacy)Siteline
    Likelihood to Recommend
    Discontinued Products
    As a consulting company specializing in the support of Latitude by Genesys customers, I have first hand experience seeing all of the benefits to my customers of this platform. The ease of powerful interfaces, highly organized GUI based workflows, simple import/export automation as well as a host of integrated vendors makes this the platform of choice for me and my company. Prior to starting my consulting company I was an end user of Latitude by Genesys for 3 years and had the distinct opportunity to work with a top notch implementation team.
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    Siteline
    No answers on this topic
    Pros
    Discontinued Products
    • Payments plans management
    • Account analysis reports
    • The system is user friendly
    Read full review
    Siteline
    No answers on this topic
    Cons
    Discontinued Products
    • In the past, their support has been slow. This has improved dramatically.
    • They don't take every one of my ideas and pump it into base code IMMEDIATELY!!
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    Siteline
    No answers on this topic
    Usability
    Discontinued Products
    From our perspective, it would be good having a UGC tool integrated with the system.
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    Siteline
    No answers on this topic
    Support Rating
    Discontinued Products
    They have an excellent support team. It was more helpful if they were available by phone, but your ticket system support works good. The Logmein123 is an outstanding tool that helps us a lot when we need support.
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    Siteline
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Base on cost of initial investment, ongoing support and efficient development capabilities (i.e. import/export interfaces, workflows, etc.) this platform is leaps and bounds ahead of all the other major platforms I have worked with. Some of the others I worked with for as many as 12 years before experiencing the power of Latitude.
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    Siteline
    No answers on this topic
    Return on Investment
    Discontinued Products
    • It help us a lot to manage our day to day business.
    • It helps our users to produce invoices and handling payment plans in a very efficient way.
    Read full review
    Siteline
    No answers on this topic
    ScreenShots

    Latitude Collections (legacy) Screenshots

    Screenshot of Latitude by Genesys - Agent DesktopScreenshot of Latitude by Genesys - WorkflowScreenshot of Latitude by Genesys - Job Manager