TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lavu

    Score6.5 out of 10
    N/ALavu is a point-of-sale software solution with features such as an intelligent combination of cloud computing, wireless technologies, and a sleek touchscreen interface for restaurant.

    $59

    per month

    RetailEdge

    Score7.5 out of 10
    N/ARetailEdge is a point of sale solution with features such as inventory management, customer relationship management, and mobile deplyoment.N/A
    Pricing
    LavuRetailEdge
    Editions & Modules
    Starter
    $59
    per month
    Growth
    $129
    per month
    Optimize
    $279
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    LavuRetailEdge
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    LavuRetailEdge
    Small Businesses
    Lightspeed Restaurant
    Score9.9 out of 10
    Square POS
    Score9 out of 10
    Medium-sized Companies
    Toast Point of Sale
    Score8 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LavuRetailEdge
    Likelihood to Recommend
    8.0
    (3 ratings)
    8.0
    (1 ratings)
    User Testimonials
    LavuRetailEdge
    Likelihood to Recommend
    Lavu
    For a small company with little inventory, Lavu is a great simple POS system. For a larger company or a company where items are always changing, I would not recommend Lavu as more transactions increases room for error and ultimately takes away the time one doesn't have to figure out how to reconcile something. Customer service is not always able to fix the problem right away and can take months getting back to you on the reasoning behind a discrepancy in reports.
    Incentivized
    Read full review
    High Meadow Business Solutions
    Many of our competitors were franchised base or a "factory store" meaning they HAD to use a specific software. This could be nice, but also very intrusive, in that they saw everything you were doing and could dictate what/when/how you ordered merchandise. So this is good for the independent retailer who does not need or have access to something created at a large corporate level.
    Incentivized
    Read full review
    Pros
    Lavu
    • The Lavu system is incredibly easy to use in both front and back of house operations. The format of both sides is very intuitive.
    • Lavu makes it very easy to add real life application to teaching inventory control, schedule control, etc.
    • The fact that it is cloud based makes life much easier. I can make changes on the fly and they update very quickly.
    Incentivized
    Read full review
    High Meadow Business Solutions
    • The front end register was ideal for new, young sales and customer service reps. Detailed reports and cutomer management worked really well.
    • Gift card issuing and redeeming was very easy and simple to track
    • Individual user id's meant we could track sales for contests and customer service issues as well
    Incentivized
    Read full review
    Cons
    Lavu
    • Split check credit card transactions, seem to have issues with some of the checks not closing out properly or being charged correctly
    • Servers being allowed to run server summary even though they have unpaid checks (not supposed to happen)
    • Have had the system go out on a weekend and took 20 plus minutes to get back online
    • Calling the help desk on the weekend is a joke, takes 45 to 90 minutes to get help
    Incentivized
    Read full review
    High Meadow Business Solutions
    • Like any complex program there were bells and whistles that were bundled and only available if you paid for a better package.
    • Tech Support was paid for on an annual plan and even though we rarely needed it, the few occasions I did have to call (never during regular working hours of course) I wan't a "gold" member and therefore had to pay or wait or both
    Incentivized
    Read full review
    Alternatives Considered
    Lavu
    Square has a simpler interface but lower quality reporting for accountants.
    Incentivized
    Read full review
    High Meadow Business Solutions
    Only system for POS I ever used. I looked at others, but couldn't stomach the idea of migrating all that info to another system.
    Incentivized
    Read full review
    Return on Investment
    Lavu
    • LAVU has fit perfectly into both the business and teaching usage areas for me. I feel I got an extra return on investment.
    Incentivized
    Read full review
    High Meadow Business Solutions
    • I could not have done daily business without it
    • It knew a lot more about the retail process than I did. For instance, I knew I should look at sell through reports, but did not know how to run them or read them. Their tutorials were very helpful
    • Even though I complained about the tech support, their user base forums were great for knowledge and trouble shooting and seemed to be well proctored by the comapny as well.
    Incentivized
    Read full review
    ScreenShots

    Lavu Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot