LawPay vs. SimpleLegal

LawPay is well suited as a credit card processing system. It provides security needed to meet company insurance requirements. It is interesting because they have acquired MyCase which is another law case management software that we use, yet some of the functionality of LawPay, specifically Affirm, is not available on MyCase. Ideally it would be great to have all the same functionality on MyCase so we could use that only.

Incentivized

SimpleLegal is easy to use and easy to understand for everyone in the legal department. Their customer service is typically quick to respond and solve any issues that may arise on the customer side as well as the vendor side (CounselGo). There has been a bit of customer dissatisfaction since being acquired by Onit but the enhancements and roadmap continue to look promising.

Incentivized

• Payment plans through affirm
• Recurring payment schedules
• Ease of use
• Secure payment storage
• Clients are able to make payments on their own using a payment link.

Incentivized

• SimpleLegal does a great job tracking expenses.
• SimpleLegal does a great job at creating, tracking and analyzing matters.
• SimpleLegal does a good job with reporting and analytics.

Incentivized

• Cost comparison to competitors
• Customer support and response
• Transparency with pricing

Incentivized

• Budget tracking.
• Admin independence (being able to make system improvements/enhancements/changes without needing a SL rep).

Incentivized

I selected LawPay since they were designed specifically for attorneys and firms. They understand our business and developed their products to meet those business needs.

Incentivized

SimpleLegal was much easier to use and train users on than Time Matters. SimpleLegal had all of the functionality but not as many customizable features as Time Matters.

Incentivized

• Easier to collect client payments
• Lends credibility to business
• Offers payment options for clients

Incentivized

• Able to track in real-time legal spend against budgets to hold outside counsel responsible while meeting our fiscal demands--rather than wait on Finance report monthly/quarterly/etc.

Incentivized