#1 most frequent
United States of America
92.3%429 installations of 465
What is 8am™ MyCase?
8am MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The product aims to help users spend less time managing their firm and more time practicing law. MyCase can be accessed from any device or computer so users can manage documents and contacts, communicate with clients, etc, while out of the office. A free trial is available.
Categories & Use Cases
Media
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Screenshot of the main dashboard
Who Buys & Uses 8am™ MyCase
#2 most frequent
Canada
1.7%8 installations of 465
#3 most frequent
United Kingdom of Great Britain and Northern Ireland
1.5%7 installations of 465
Pros
- Streamlined client communication
- Robust billing and payment processing
- Efficient case file organization and setup
Cons
- Mobile app lacks comprehensive search for content like text messages and files
- Feature disparity between mobile and web applications
8am™ MyCase and LawPay helped manage my time and clients
Use Cases and Deployment Scope
We use 8am to receive credit card payments (formerly LawPay), as well as for case management (formerly MyCase) as well as for client communications. The client management software allows us to organize our digital files, share documents securely with client and opposing counsel as well as allowing clients and opposing counsel to upload documents directly to our digital case file securely. Within 8am, we can also send and receive text messages from clients. Clients start their contact with us by completing an Intake Form we created and have within the 8am program and is emailed to them for them to complete and return to us connected directly to their consultation digital file. Because we do a lot of immigration work, we have added our docketwise addendum to 8am and all our client information will automatically populate into our immigration forms, saving us time and ensuring accuracy. We use this program for essentially the entirety of our practice.
Pros
- Securely transfer documents to and from clients and opposing counsel
- text messaging with clients and other contacts
- Managing our office calendar with color coding for different office personnel
- Taking and adding our credit card payments
- Maintaing our digital files in the cloud allowing us to access them from anywhere at anytime
Cons
- Time Entries should show as billable and non-billable without the need to open each time entry to see if it is billable or not
- The app should allow searching for text messages just as the web version does
- The app should allow searching for files just as the web version does
Return on Investment
- All positive first with the credit card payment management
- Secondly with the integration of our client Intake Form
- Thirdly with our calendar management
- and perhaps most importantely, allowing us to communicate with clients via text
- Allowing us to share and receive documents and files securely with clients and opposing counsel
Usability
Alternatives Considered
Amicus Attorney by CARET
Other Software Used
QuickBooks Desktop Pro, Microsoft 365 Business Premium
A good product that every law firm should consider
Use Cases and Deployment Scope
Our law firm uses 8am MyCase for case management, client billing, and trust accounting. In terms of case management, we use it for calendaring, document management, and a convenient client communication portal. Our front desk is able to use the phone log feature to distribute missed calls to attorneys and staff. Our clients are encouraged to use the client portal to view documents related to their case and to communicate with our staff.
Pros
- Client communication
- Billing/Payment
- Client Intake/Case set-up
- Client creation
Cons
- Collaboration on documents
- Folder sharing with client
- Navigation
Return on Investment
- Positive is client communication is much better
- Negative is that we cannot work in a single document with a client or other staff simultaneously
- The client portal is confusing for some clients.
- Positive impact is that it puts all of our case functions under a single roof.
Usability
Other Software Used
Microsoft 365, Patriot Accounting, Patriot Payroll
Industry Standard Law Practice Management Suite
Use Cases and Deployment Scope
I use 8am MyCase for most all aspects of my solo law practice. I keep track of billable hours, expenses, tasks, calendar items and handle all invoicing directly through the platform. It works great! I switched from a "legacy" competitor that I had used for 5+ years before making the switch to 8am MyCase and have never looked back. Even though it perfectly suits my needs for what I use it for, I know there is even more power to be unlocked from this platform if I merged/integrated other systems I use into this platform. Look forward to continuing to grow.
Pros
- Case Management: calendaring and task tracking
- Billing: time keeping, expense tracking and invoicing
- Financial Snapshot: can quickly see outstanding invoices, paid invoices and cases to be invoiced
Cons
- Accounting: probably more my fault, but I'm still using Quickbooks as my primary accounting platform.
- Trust Reporting: wish it was more straightforward to generate triple reconciled reports
Return on Investment
- Organization: I know where to go for my case details
- Efficiency: I just leave a window open on one screen logged into mycase and I can instantly modify/update matter details
- Billing: integrated credit card payments/invoice updating is nice. Invoicing is a lot easier than prior platforms I used given you can email the invoice out directly from the platform, and see when it has been viewed.
Usability
Alternatives Considered
8am™ LawPay, CosmoLex and Clio
Other Software Used
QuickBooks Online, Adobe Acrobat, Microsoft 365
Easy to use
Use Cases and Deployment Scope
I use 8am to track my time, my payments, my expenses, and lead forms. I know it has capabilities that I have not used, but I like that I can use it for intake, client management, secure document transfer, and that it tracks hours, payments, and expenses.
Pros
- User friendly time tracking
- Easy to use intake forms
- Client portal
Cons
- Finding the intake forms is clunky
- Reviewing the hours for one person is clunky
- Once you de-active a user you lose some of the abilities to track their time and expenses
Return on Investment
- Its an easy way to track my income and expenses
- it helps me track clients
- It helps me track old AR
Usability
Alternatives Considered
Clio and CarpeDiem
Other Software Used
8am™ LawPay, Microsoft 365, Lexis
MyCase works for me
Use Cases and Deployment Scope
Integrates with Dropbox and Outlook. Used for billing, calendaring cases info and keeping track of documents
Pros
- Ease of billing
- Keeps cases organized
- Makes remote work easy
Cons
- It would be nice to be able to bill for consults without converting the potential client to a client
Return on Investment
- MyCase has significantly increased prices including price per user which has lowered the return on investment in my opinion. However, it is nice to have everyone on one system
Usability
Other Software Used
Email to PDF for Outlook, Microsoft Teams
