We had an absolute breeze with the dashboard, notifications, privacy protection, reporting tools, the NextUp community's professional development opportunities, and network and tournament registration. However, we were less thrilled with the integration with our existing mobile coaching and parent's apps, eCommerce platforms, scheduling platforms, and web-based tools. Also, the marketing tools felt just a little cookie-cutter and didn't fit our needs as well as some other tools we've used.
Everyday use is good enough, we don't have an overly complicated product that allows us to complete the tasks given to us and schedule and reschedule the meetings. The ability to allow the user to control the scheduling of meetings and look in the calendar for specific timelines has never been easier. The stress that is on the user is taken away from the user by the tool itself.
I would like the ability to search the schedules of all tutors for the next available opening.
When scheduling a provider off for a day or if the provider is sick, I would like the program to ask me if I need to cancel all appointments for the provider and allow me to give a message to the client why it is being canceled.
Office closed messages. - If I close the office for a week because of vacation, spring break, etc... I would like Schedulicity to cancel all the appointments on the specified dates and give me the option to send a message to my client's explaining why we are closed. Currently, I need to go into each individual provider and mark the days off and then go into each provider's schedule and cancel each appointment. It takes a long time to do this with 14 employees. It would be easier to indicate the business is closed, cancel all provider's appointments on those days, and then have an option to send a notification to clients indicating why the center is closed.
The support team is awesome. The turnaround is quick and if the software cannot support my current need they are really good about giving me a work around.
My favorite was Jersey Watch among all customizable automated scheduling, online registration, roster management, platforms. Jersey Watch included: built-in registration features, custom forms with questions and pricing that met the needs of our club. The donation feature to encouraged parents to donate at the time of registration. We had seamless communication with parents, players, and coaches. Also, the messaging tools allowed us to send emails and texts with a few clicks from your computer or phone with important updates like cancellations, registration announcements, and fundraiser info. We were able to ask candidates to complete background checks directly from our account; My second favorite was the Bench App. It was an app platform that was like the Trello of event organizing. Just the right features, with everything you'd expect, but nothing more. We found it easy and fun to use. It was a 100% free and ad-free app, but we outgrew it.
This is night and day from the excel spreadsheets we were using to set appts manually. We have seen productivity and scheduling mistakes diminish quickly. Very happy with this product.
