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1 Rating
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Score 2 out of 100
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Attribute Ratings

    Likelihood to Recommend

    2.0

    Leapfile Managed File Transfer

    20%
    1 Rating

    OpenText BizManager

    N/A
    0 Ratings

    Likelihood to Recommend

    Leapfile

    We replaced ShareFile, that we had used for 7 years, due to a cost increase. LeapFile appeared to provide the exact same solution for a better price. However, the headaches we are experiencing with the product are costing us valuable time, money and frustration, both among our staff and between our clients.
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    OpenText

    No answers on this topic

    Pros

    Leapfile

    • There are 3 ways to use LeapFile: the desktop app, the web app, the Outlook plugin
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    OpenText

    No answers on this topic

    Cons

    Leapfile

    • The interface is almost all text-based with minimal graphics. Because of that it can be difficult for our employees and our clients to quickly decide what action to take to complete their downloads.
    • We have found the admin controls to not work consistently, causing lots of headaches.
    • Some emails sent via the Outlook plugin will cause formatted text to look extremely confusing on the download page that a client must view in order to take an action to retrieve their files. The text shows all the HTML code wrapped around it.
    • Uploads web page will tend to hold a cookie that "remembers" an expired link, causing our clients to receive an error.
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    OpenText

    No answers on this topic

    Pricing Details

    Leapfile Managed File Transfer

    Starting Price

    Editions & Modules

    Leapfile Managed File Transfer editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      OpenText BizManager

      Starting Price

      Editions & Modules

      OpenText BizManager editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Alternatives Considered

        Leapfile

        Similar functionality but LeapFile has a lower cost and a more basic interface. ShareFile was infinitely easier to use for both our employees and clients
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        OpenText

        No answers on this topic

        Return on Investment

        Leapfile

        • Too much time spent on addressing individual client issues while attempting to send or retrieve files.
        • Too much time spent on testing and troubleshooting our employees' issues while attempting to send or retrieve files.
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        OpenText

        No answers on this topic

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