Leapfile Managed File Transfer vs. TeamDrive

We replaced ShareFile, that we had used for 7 years, due to a cost increase. LeapFile appeared to provide the exact same solution for a better price. However, the headaches we are experiencing with the product are costing us valuable time, money and frustration, both among our staff and between our clients.

Nothing gets lost on TeamDrive since SYNQION offers both offline and online file sync. Data protection seal allows us to control who can access data on it.

Incentivized

• There are 3 ways to use LeapFile: the desktop app, the web app, the Outlook plugin

• Collaboration of teams on documents and files.
• Offers cloud and on-premise platforms on our company server.
• Enhances file synchronization even when offline.
• Allocates encrypted back-up copy in case of data loss.
• Offers 30 days free trial.

Incentivized

• The interface is almost all text-based with minimal graphics. Because of that it can be difficult for our employees and our clients to quickly decide what action to take to complete their downloads.
• We have found the admin controls to not work consistently, causing lots of headaches.
• Some emails sent via the Outlook plugin will cause formatted text to look extremely confusing on the download page that a client must view in order to take an action to retrieve their files. The text shows all the HTML code wrapped around it.
• Uploads web page will tend to hold a cookie that "remembers" an expired link, causing our clients to receive an error.

• Were it not for the fact that everyone hasn't yet implemented TeamDrive in our organization - I totally have nothing in mind that need to be advanced.

Incentivized

Similar functionality but LeapFile has a lower cost and a more basic interface. ShareFile was infinitely easier to use for both our employees and clients

Filestack support wasn't offering rapid responses to our tickets. For that reason, we decided to implement TeamDrive since they responded rapidly via phone call and allocated 30 days free trial that we enjoyed before upgrading.

Incentivized

• Too much time spent on addressing individual client issues while attempting to send or retrieve files.
• Too much time spent on testing and troubleshooting our employees' issues while attempting to send or retrieve files.

• Offline synchronization makes changes on files even when not connected to the internet.
• Collaboration of teams on documents improve productivity.
• Data governance through end-to-end encryption.

Incentivized