Lemon Learning vs. Support.com Guided Path

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lemon Learning
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
Lemon Learning is a Digital Adoption Platform (DAP) designed to enable users worldwide master their everyday tools. Digital tools are made simpler and more streamlined through its interactive in-app walkthroughs available at the time of need. Lemon Learning is presented as like GPS navigation for any web-based software: users are guided step by step through each business process and each feature of their application, whether a CRM, ERP, HR application or even proprietary in-house tool.
$29
per month
Support.com Guided Path
Score 8.0 out of 10
N/A
Support.com headquartered in Sunnyvale offers Guided Path, the company's customer self-help and guided assistance platform for mobile and desktop apps.N/A
Pricing
Lemon LearningSupport.com Guided Path
Editions & Modules
LinkedIn Learning
$29.00
per month
No answers on this topic
Offerings
Pricing Offerings
Lemon LearningSupport.com Guided Path
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Lemon LearningSupport.com Guided Path
Top Pros
Top Cons
Best Alternatives
Lemon LearningSupport.com Guided Path
Small Businesses
Pendo.io
Pendo.io
Score 8.2 out of 10
Pendo.io
Pendo.io
Score 8.2 out of 10
Medium-sized Companies
Whatfix
Whatfix
Score 9.3 out of 10
Whatfix
Whatfix
Score 9.3 out of 10
Enterprises
Whatfix
Whatfix
Score 9.3 out of 10
Whatfix
Whatfix
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Lemon LearningSupport.com Guided Path
Likelihood to Recommend
9.0
(2 ratings)
8.0
(1 ratings)
User Testimonials
Lemon LearningSupport.com Guided Path
Likelihood to Recommend
Lemon Learning
Well suited for communication-related scenarios because paper guides, tutorials, newsletters via email are not required, as they are internally available with in the tool. It is less suitable where communication is not a major concern. I would highly recommend using lemon learning once and get benefits from amazing tools.
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Support.com
It is well suited for consumers with small business[es], but in my view not suitable for large businesses.
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Pros
Lemon Learning
  • We used this for client support.
  • We have used for training purposes.
  • Learning management tool.
  • Client engagement.
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Support.com
  • Helped in customer and technical support with massive home based team.
  • Optimized home sourcing and industry leading solutions.
  • Helped a lot in Education and Healthcare.
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Cons
Lemon Learning
  • Improve search functionality.
  • Allow to customize the default look.
  • Allow to change the color or admin can customize the dashboard as per requirements.
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Support.com
  • Need more value with products.
  • Need more value with warranty.
  • Cloud platform needs improvement.
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Alternatives Considered
Lemon Learning
This software is very easy to use. This can be used on many applications with two mode. We have embedded with these software . Also if required we have used as a plug in for browser. This is the best software to integrate with Salesforce, G Suite, SAP, SharePoint. It's easy to integrate and use.
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Support.com
No alternative utilized
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Return on Investment
Lemon Learning
  • It helps to saves a lot of money for in support.
  • You can save money for training.
  • It will help your business to save on 24/7 manpower support, travel expense for physical training.
  • It helps to increase the productivity of your employees.
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Support.com
  • No specific resources required.
  • Less team because of home based services.
  • User friendly.
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ScreenShots

Lemon Learning Screenshots

Screenshot of Lemon Learning for SalesforceScreenshot of Lemon Learning for SharePointScreenshot of Lemon Learning, an Easy-to-Use EditorScreenshot of Lemon Learning's Intuitive Dashboard for Tailored Training Programs