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Lemon Learning vs. Support.com Guided Path

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lemon Learning

    Score8.4 out of 10
    Enterprise companies (1,001+ employees)
    Lemon Learning is a Digital Adoption Platform (DAP) designed to enable users worldwide master their everyday tools. Digital tools are made simpler and more streamlined through its interactive in-app walkthroughs available at the time of need. Lemon Learning is presented as like GPS navigation for any web-based software: users are guided step by step through each business process and each feature of their application, whether a CRM, ERP, HR application or even proprietary in-house tool.

    $29

    per month

    Support.com Guided Path

    Score8 out of 10
    N/ASupport.com headquartered in Sunnyvale offers Guided Path, the company's customer self-help and guided assistance platform for mobile and desktop apps.N/A
    Pricing
    Lemon LearningSupport.com Guided Path
    Editions & Modules
    LinkedIn Learning
    $29.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Lemon LearningSupport.com Guided Path
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Lemon LearningSupport.com Guided Path
    Small Businesses
    Pendo.io
    Score8.5 out of 10
    Pendo.io
    Score8.5 out of 10
    Medium-sized Companies
    Whatfix
    Score10 out of 10
    Whatfix
    Score10 out of 10
    Enterprises
    Whatfix
    Score10 out of 10
    Whatfix
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lemon LearningSupport.com Guided Path
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Lemon LearningSupport.com Guided Path
    Likelihood to Recommend
    Lemon Learning
    Well suited for communication-related scenarios because paper guides, tutorials, newsletters via email are not required, as they are internally available with in the tool. It is less suitable where communication is not a major concern. I would highly recommend using lemon learning once and get benefits from amazing tools.
    Incentivized
    Read full review
    Support.com
    It is well suited for consumers with small business[es], but in my view not suitable for large businesses.
    Incentivized
    Read full review
    Pros
    Lemon Learning
    • We used this for client support.
    • We have used for training purposes.
    • Learning management tool.
    • Client engagement.
    Incentivized
    Read full review
    Support.com
    • Helped in customer and technical support with massive home based team.
    • Optimized home sourcing and industry leading solutions.
    • Helped a lot in Education and Healthcare.
    Incentivized
    Read full review
    Cons
    Lemon Learning
    • Improve search functionality.
    • Allow to customize the default look.
    • Allow to change the color or admin can customize the dashboard as per requirements.
    Incentivized
    Read full review
    Support.com
    • Need more value with products.
    • Need more value with warranty.
    • Cloud platform needs improvement.
    Incentivized
    Read full review
    Alternatives Considered
    Lemon Learning
    This software is very easy to use. This can be used on many applications with two mode. We have embedded with these software . Also if required we have used as a plug in for browser. This is the best software to integrate with Salesforce, G Suite, SAP, SharePoint. It's easy to integrate and use.
    Incentivized
    Read full review
    Support.com
    No alternative utilized
    Incentivized
    Read full review
    Return on Investment
    Lemon Learning
    • It helps to saves a lot of money for in support.
    • You can save money for training.
    • It will help your business to save on 24/7 manpower support, travel expense for physical training.
    • It helps to increase the productivity of your employees.
    Incentivized
    Read full review
    Support.com
    • No specific resources required.
    • Less team because of home based services.
    • User friendly.
    Incentivized
    Read full review
    ScreenShots

    Lemon Learning Screenshots

    Screenshot of Lemon Learning for SalesforceScreenshot of Lemon Learning for SharePointScreenshot of Lemon Learning, an Easy-to-Use EditorScreenshot of Lemon Learning's Intuitive Dashboard for Tailored Training Programs