TrustRadius: an HG Insights company

LevelBlue Managed Security Services vs. S+S SoftwarePartner Services

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LevelBlue Managed Security Services

    Score10 out of 10
    N/ALevelBlue Managed Security Services, including the former Trustwave Managed Detection and Response (MDR) is a rapid threat detection and response service where experts identify, investigate, and eliminate cyber threats.N/A

    S+S SoftwarePartner Services

    N/AN/AN/A

    $390

    per month

    Pricing
    LevelBlue Managed Security ServicesS+S SoftwarePartner Services
    Editions & Modules
    No answers on this topic
    Basic
    $390
    per month
    Offerings
    Pricing Offerings
    LevelBlue Managed Security ServicesS+S SoftwarePartner Services
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    LevelBlue Managed Security ServicesS+S SoftwarePartner Services
    Likelihood to Recommend
    9.1
    (5 ratings)
    -
    (0 ratings)
    User Testimonials
    LevelBlue Managed Security ServicesS+S SoftwarePartner Services
    Likelihood to Recommend
    LevelBlue
    The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time
    Incentivized
    Read full review
    S+S SoftwarePartner
    No answers on this topic
    Pros
    LevelBlue
    • Manages and monitors traffic to provide security
    • Reports in timely manner on all incidents
    • Web portal access to review reports and suggestions
    Incentivized
    Read full review
    S+S SoftwarePartner
    No answers on this topic
    Cons
    LevelBlue
    • There is no option to include rules type functions, which would be very useful to save configuration time.
    • The support is not as helpful as I would like, nor its documentation.
    • A friendly graphical interface would be very well accepted.
    Incentivized
    Read full review
    S+S SoftwarePartner
    No answers on this topic
    Alternatives Considered
    LevelBlue
    We have not really looked at other products.
    Incentivized
    Read full review
    S+S SoftwarePartner
    No answers on this topic
    Return on Investment
    LevelBlue
    • Protects valuable data and defends against increasingly sophisticated threat actors
    • We have achieved increase in customer trust and distinguished the company from our main rival
    • Freed the company's roughly 10 employees to focus on expanding the business internationally
    Incentivized
    Read full review
    S+S SoftwarePartner
    No answers on this topic
    ScreenShots