LevelBlue Managed Security Services vs. SentinelOne Vigilance

The company has become a true believer in Trustwave services because they ensured the solution we implemented addressed our specific requirements. Adopting this platform provided significant improvement in visibility with a user-friendly dashboard and now the company can take greater control internally when investigating an alert and analyzing data over time

Incentivized

Suitable for any company/client that is willing to spend the appropriate amount to support an SOC service.

Incentivized

• Manages and monitors traffic to provide security
• Reports in timely manner on all incidents
• Web portal access to review reports and suggestions

Incentivized

• AI/ML based detection engine has not missed a single known threat since installed
• [SentinelOne] Vigilance makes clear notes and does a great job at weeding out false positives
• Easy to use online console works on any connection
• Integration with out Okta SSO MFA and Identity cloud

Incentivized

• There is no option to include rules type functions, which would be very useful to save configuration time.
• The support is not as helpful as I would like, nor its documentation.
• A friendly graphical interface would be very well accepted.

Incentivized

• [SentinelOne] Vigilance notes are captured in each event which is near impossible to review with low staff. Better reporting on activities would help demonstrate better the activity ongoing
• Ability to extract notes and incidents to our SIEM would be great
• A customer success manager would be a nice addition

Incentivized

There is a learning curve to understand and analyse detections, but that is to be expected for a versatile endpoint detection and response tool.

Incentivized

We have not really looked at other products.

Incentivized

SentinelOne Vigilance was as good or better than each of the products we also have used in this product range. We chose SentinelOne Vigilance for many of our clients based on the supported integrations with our other toolsets.

Incentivized

• Protects valuable data and defends against increasingly sophisticated threat actors
• We have achieved increase in customer trust and distinguished the company from our main rival
• Freed the company's roughly 10 employees to focus on expanding the business internationally

Incentivized

• 100% EPP and EDR since implemented - ZERO COMPROMISES
• Enabled remote and hybrid work as SentinelOne [Vigilance] works in all locations all the time
• Easy to install endpoint

Incentivized