LevelBlue Managed Security Services vs. SentinelOne Vigilance

Trustwave firewall is a nice way to provide and maintain a secure connection between your Managed NGFW Device(s) and their platform for overall efficient security. The software comes with adequate documentation that outlines clearly your duties and theirs and I constantly remind my team to read through; prevents several conflicts. Trustwave also conducts frequent updates so you're confident while the software handles the most sensitive of data.

Incentivized

It is well suited for small teams who need the boost in visibility and action on security and want better insight on the threats in their environment(s).

Incentivized

• It is very reliable in environments without permanent refrigeration.
• The rules that it handles are static, but it has some mechanisms for detecting instruments, which for the current users are very good.
• It maintains VPNs in a stable way and its configuration is similar and compatible with other brands.

Incentivized

• Excellent EDR software
• 24x7 response team to action alerts
• Quick response, usually well inside SLA

Incentivized

• Trustkeeper portal can be slow
• Trustwave sales and support are lacking
• The endpoint client is a little large in size

Incentivized

• [SentinelOne] Vigilance notes are captured in each event which is near impossible to review with low staff. Better reporting on activities would help demonstrate better the activity ongoing
• Ability to extract notes and incidents to our SIEM would be great
• A customer success manager would be a nice addition

Incentivized

It does have a bit of a learning curve when it comes to usability, but once you become comfortable with the filters and how things are organized and the actions that can be taken then it becomes a really powerful tool, it just takes time to learn how it is best utilized or how it may best fit in your workflow.

Incentivized

After considering several major providers, we realized Trustwave will provide deeper visibility into our data lake which will allow powerful enrichment, investigation, hunting, and strong orchestration for incident response due to its robustness. Moreover, the professional services team at Trustwave delivered a turnkey setup and configuration, as well as continuous fine-tuning, to eliminate any transition-related complications

Incentivized

SentinelOne Vigilance was as good or better than each of the products we also have used in this product range. We chose SentinelOne Vigilance for many of our clients based on the supported integrations with our other toolsets.

Incentivized

• It has alleviated time from technicians who do not have to find RCA's for all incidents.
• It actively protects and monitors all traffic and reports in timely fashion.
• Support can be tricky to work with, but incident response makes up for that.

Incentivized

• 100% EPP and EDR since implemented - ZERO COMPROMISES
• Enabled remote and hybrid work as SentinelOne [Vigilance] works in all locations all the time
• Easy to install endpoint

Incentivized